MSI Gaming Notebook Thread V3
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 Oct 26 2018, 10:00 AM
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#1
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Senior Member
774 posts Joined: Jun 2008 From: Shah Alam, Selangor/ Gambang, Kuantan, Pahang   
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my MSI laptop broken on hinge... it only on 8 months....very low quality despite the price is cost a bomb...
and other problem is backlit keyboard.... when i turn off all led light, some will lit dim compare previous...dunno either software related or hardware related... 
you can see the blue light on the keyboard at 8-9 button, ctrl, shift and few more button.... |
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Nov 5 2018, 02:22 PM
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#2
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Senior Member
774 posts Joined: Jun 2008 From: Shah Alam, Selangor/ Gambang, Kuantan, Pahang
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already set for warranty claim...
around 8 days sent on 27 Oct 2018, finish repair on 04/11... today get the laptop... |
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Jul 14 2019, 12:16 AM
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#3
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Senior Member
774 posts Joined: Jun 2008 From: Shah Alam, Selangor/ Gambang, Kuantan, Pahang
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most of you report on hinge issue...
mine GE73VR broken once... already repair and now broken back on the cover... need to send to repair... and now on the left edge, there is around 2-3 pixel straight from bottom to top like different colour(it like cyan/blue color) just like in the picture... » Click to show Spoiler - click again to hide... « |
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Jul 16 2019, 08:21 PM
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#4
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Senior Member
774 posts Joined: Jun 2008 From: Shah Alam, Selangor/ Gambang, Kuantan, Pahang
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from feb 2018....
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Jul 4 2020, 06:25 PM
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#5
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Senior Member
774 posts Joined: Jun 2008 From: Shah Alam, Selangor/ Gambang, Kuantan, Pahang
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QUOTE(Ethan Hunt @ Jun 8 2020, 10:08 PM) Yes will void the warranty. Need to bring back to TMT or Highpoint Service Network for the upgrade. So hassle. so far my laptop, still cover warranty even i tear the warranty seal... change nvme and upgrade my ram.. my warranty claim - twice of broken hinge once of screen... |
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Jun 21 2022, 12:00 AM
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#6
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Senior Member
774 posts Joined: Jun 2008 From: Shah Alam, Selangor/ Gambang, Kuantan, Pahang
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QUOTE(lele1989 @ May 5 2022, 09:53 AM) I would advice against buying MSI laptop. Yes it looks nice from outside. But the components durability sucks. My laptop purchased Feb last year now already screen got ghosting image. Plus its kinda difficult to apply warranty from MSI too my laptop 3 times go to warranty claim, so far smooth as butter. 2 times due to hinge( hinge too tight and broken the cover at the hinge, i already loosen the hinge, now no issue more...) another one is screen replacement. screen will have horizontal line after few minutes/hournow the bad is the plastic degrade, broken here and there.... i do the warranty claim at their agent at lowyat under highpoint company if not mistaken. |
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