I have this GL62 for a little over 6 months now. Mostly been using this to work and hardly any games unless I'm travelling. Among some problems like sound and screen clarity...I'm having some very annoying issue with heat (despite picking this laptop for its extra fans) around the left palm area. This photo attached is how hot it gets while working on documents in an air-conditioned room - your palm sweats so much it looks like you just came out of the sauna.

Does anyone else using the GL62 model have this same issue? And has anyone found a solution for this heat problem?


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Gladly, pls let me know how.
Unlike the guy below, I play Overwatch only so far on this laptop and its always around 76-78C in air-conditioned room. In non-aircond room, I tested and the temp reaches 82C.

Btw, this is my second machine - the first machine I had been provided 1 to 1 exchange for keyboard issue at the time of opening - even that laptop reached 80C when first turn on machine. Very odd.

BTW, cool DIY bruh. Can I ask your overheating issue is the SSD? I thought it was the HDD that is giving out heat problems.

This post has been edited by Aeon_Clock: Jul 14 2018, 12:52 PM

my problem is not the GPU but whatever's on the left side of the trackpad
it heats up every single time, no matter what you do.

this is annoying...one button on this keyboard has gone again. The "J" button is suddenly hard to press. This is the second keyboard issue I've experienced on MSI in less than 12 months! No wonder SteelSeries keyboards got bad reviews.

Anyone know how to DIY this? Might just be a spring or dust stuck under the keys. The service centre is just too far and I won't have a laptop to use for 2 weeks =.=

This post has been edited by Aeon_Clock: Aug 19 2018, 02:35 PM

can send to this shop for warranty?
I know there's one in Kota Kemuning...

want to send in my laptop for warranty...believe there's a hardware issue.

Looks like MSI realized that the GL62 models had heat issues all this while...with the redesign of GL63 (fine, already released a while back). Even a promoter admitted to this eventually.

Hi guys, I've been having this problem for a while now...actually since I first got the laptop and now the laptop warranty is over and the heating issue come back again. The left-palm-rest area and trackpad are both extremely hot to the point where it makes your hand sweat and very difficult to continue using. My laptop is GL62MVR-7RFX. Does anyone using GL62 models have this issue? What was your solution besides fitting an external keyboard?