Woohoo proud owner of new GE62 6QF

Anyone else have issue with nvidia driver? I keep getting this error nvlddmkm.sys with the latest nvidia driver 361.xx. have since reverted to 348.xx and touch wood its ok for now.

Anyone knows if its a known bug or is it my laptop problem?

Running 16GB ram with GTX970M

Base price rm 6299
+ rm530 for 256gb ssd
Free 8gb ram cny promo

So it was 6799 ... saw in catalog base price was rm6599 though

i wonder if it hypermarket like all it carries generic power cords?

I just had my MSI die on me. Bought on 21 FEB 2016.

YES, THIS WONDERFUL PRODUCT LASTED ME LESS THAN 1 MONTH!!

I do not game on this laptop. I bought it solely for 3D rendering purpose, which I used 1 week ago.

So few days ago i got a few black screens (sudden flicker, then just BLACK. Force shut down by holding power button. then restart like normal.

Today, the LED turns blue indicating power on. HDD LED also flickers. but screen no response. 99% of other forums are pointing to faulty GPU or MOBO. and i read Hellfire's post about super slow service, just makes me want to fucking burn down msi now coz i have deadlines on MONDAY !!!!!

Yea man... i was thinking before msi or illegear coz msi obviously with their marketing, i was fooled into thinking they would have quality control.

Soon as i get mine back from warranty am gonna sell it for something else

Haha dont worry yourself unnecessarily. Until got symptom hahaha... i thought of desktop too but laptop easier to go for presentation etc.

Bingo. Sent to service centre. Like hellfire said. Minimum 2 weeks. Mobo died.
Also fyi to other unfortunate msi users, figure out a way to backup your stuff. I came here and they told me they cant backup before reformat. I ask how can i backup if i turn it on?? Basically my entire hdd stuff is gone.
Bought for 26 days, used about 20 days, now gone for at least 14days. Woohoo

Good point. When i was there earlier another guy came in with i think a ge72 with a damn sad face. I think he was a student.
I totally understand high production will also hv high number of defect but somehow after googling and reading the feedback, it seems like a huge number of msi laptops have problems and not just a specific batch. Meaning its very likely a faulty batch of mobo/gpus that diff models share

Does anyone know the contact information for MSI malaysia? Not the generic service centre number.

Im looking to contact msi if they are willing to close case with full refund otherwise im taking case to consumer tribunal.

Thanks everyone

thanks for your advice

my previous post

"Bingo. Sent to service centre. Like hellfire said. Minimum 2 weeks. Mobo died.
Also fyi to other unfortunate msi users, figure out a way to backup your stuff. I came here and they told me they cant backup before reformat. I ask how can i backup if i turn it on?? Basically my entire hdd stuff is gone.
Bought for 26 days, used about 20 days, now gone for at least 14days. Woohoo"

Update 31/3/2016 - picked up my laptop after replacing motherboard. (yes my mobo spoil within 26days of purchase)
now my windows cannot be activated. apparently my windows key is already in use.

#fml

i installed SSD also from where i bought. gadget zone digital mall.
Even though he carefully remove the sticker, when i sent mylaptop for warranty the remark on the report was
"warranty sticker void due to owner upgrade ssd and ram"

so, be sure to keep your receipt well!

ya i knew instantly the standard 8gb ramis insufficient so might as well one shot.

in any case its always better to be prepared coz u know la when it comes to warranty etc, many shops/manufacturers will try their best to avoid fixing for you hahaha

Unfortunately SC didnt.
I emailed MSI customer svc rep, she said "engineer said sometimes that will happen in win10, please monitor and see how in next few days"

i LOL'ed but also not impossible since new windows always buggy

Hahaha i hope magic happens soon because got stupid watermark at the corner !!

Wah bro. I saw ur post even before my problem. Ur slaptop still not done???

Whats the issue ?

Try to get a written reply stating its because of the improper/mishandling whilr installing thermal paste. Then use that try to nego with the shop that did it. Wonder if thats possible?

bro hellfire, are you in touch with the service center alone or with MSI cust srv rep also?
because my laptop, sent in on 17th, out 31st already. change mobo, ge62 laptop.
they told me mobo shipped out on 25th, arrive 29, installed 30th, ready 31sy

Really disappointed with msi. expensive but dont even have a proper after sales support team.
BTW bro hellfire, what was the issue? your first replacement mobo was also faulty, and you had to wait for another one?

man i feel really bad for you. what error u getting when crashed?