Own damage and third party is 2 diff thing.
Own damage - u claim your own insured. In this case. knock for knock or KFK coz all kereta affected are first party cover(comprehensive) cover.
Third party - u claim from third party insurance la.
But doesnt matter. it doesnt concern u, only concerns between insurance companies.
So your workshop wanna claim third party- so be it. thus, this is not od kfk. both claims wont affect your ncd. if you have to collect police report for the workshop to submit third party claim. if the workshop say no need, please expect
1. they will do everything from you, and in return, they will songlap the loss of use claim. to cover their exp to bayar polis, minyak to collect police report.
2. POTENTIAL slightly delay in your repair process because third party insurance mesti die2 want to see keputusan stating that their insured at fault. actually behind the scene, if workshop confirm know that u r not at fault, they will repair straight away.
Actually they will fix it under od kfk first. Then when keputusan out, they will upload the keputusan+photos to the claim system in order to process the claim. My workshop dun do for me the police thingy. Ask me to go collect the keputusan and give to them.The loss of use also need to submit myself, they will provide the forms, documents etc.