i've recently being rear ended by a young girl, and i bang the one in front. total all claim the one at the back or how? and how can i make this loss of use claim? go let the adjuster check first or how?

Hi, thanks for the reply, i was planning to send back proton to fix and claim the insurance from car behind, i wanted to know more about the procedure, only the normal police report and pictures will do when i send to proton? second question is, i wanted to claim loss of use for compensation when i dont have car to drive, and the proceduce to claim car rental fees. any idea? 

Ok, make it simple, I doesn't like workshop fella to handle, they mostly fix exterior cosmetic and claim a huge amount saying all new but it's not, I'm going back proton to fix it. My main question I think is, how is the process to claim if I rent a car, mine is a 2.0 inspira, means rm40 per day claim only? Rental per day is more than rm120.

My car stuck at the workshop for 2 months but the third party insurer only willing to pay CART for 2 weeks. Reason because his coverage not enough to pay for my damages and compensation.

loui bos, can appeal on the case to be re-study or re-check or whatever ah? (if found im at fault but i have solid evidence that the sohai is at fault)

taiko. u handle BI claims too..  salute

solid evidence i got is the Pedestrian CCTV.
it shows the flow of the traffic and the accident.

bad news is, the cctv is time lapse of 2-3 sec. (so the part where the accident occurs is after the banging)
but it shows that it was our lane is on green light and moving.

nop didnt get softcopy.
coz im citizen. my dad personally go and see the video inside the security.
then i told the sarjan, sarjan go and grab hold of the copy.
til now, no result yet ;(

Question:
- Do I do this myself or can ask the workshop to help claim the LOU together?
- Wat documentation i need to provide? Taxi receipts?
- When to submit these documentation (police report + investigation report + receipts (if needed))?
- How much can we claim (follow post #1)?

Still quite blur after calling the Customer Service especially on the procedure sequence and timeline. Thanks in advance for your help.

Hi Lou. Working hard   i heard next year a lot of retrenchment. big motor players. sad. hard time

On December 25, I have posted this:
Was involved in accident
a) I have reported police but the other party did not report to police
b) Police result was in my favor, which I have used to retrieved the other party's insurance information
c) I claimed his insurance but was rejected because the other party did not make the police report

I got a reply here to get a letter from commissioner of oath so that I can claim the other party's insurance.

I got the letter done and forwarded to the insurance company but my claims has been rejected, with a repudiation letter:



The insurance agent who was handling my claims mentioned that
1. The other party has to make police report, which he didn't and refused to do
2. The police result decision was ambiguous that the other party "may be guilty" and "may be charged according to the law". I followed up with the police, and he said all he can do was to send him a saman for not making a police report.
3. Because of point 2 above, the agent said that the other party is only guilty for not making police report, and it did not indicate that he is guilty for causing the accident.

In the letter sumpah which I did, I stated that the other party was at fault for the accident.

Anything else I can do?

> you, as a third party, your right to claim falls under Section 90 ~ Section 96 Road Transport Act

I've checked with the agent and apparently they do not follow road transport act, but the insurance act? (if that makes sense). Any ideas?

i think its co exist. bro screw your agent. if he so good, he wouldnt mention insurance act coz it has been replace by financial services act since 2013. just liaise with insurance claims department

from your experience, how successful insurance company recover from their insured?

me trying to come out from t- junction, to turn right
road to left is jamming, road to right is smooth
woman from road to left so nice stopped and give way me go out
me car came out half of the road already and check out any car from left
me see no car from left so push pedal
women car suddenly moved in front of me
boom

i cry

women want to give way but dont want to give way. woman trapped me and me fault, paid summon + lost ncd

anyway got question. i got this one case.

langgar lari case. Insured said she didnt drive the car during the accident. probably her son drive the car and hit people and ran away. but thats not the whole point.

so third party make statutory declaration said that her car hit his car. no picture as prove at all.
so insured didnt realised that got people claim against her insurance until she wanted to renew her policy.

theres timing issue, which has caused company need to clawback the ncd. now
if insured didnt want to pay, how to get back? reduce SI?

hi bro, update of my  case again. so now insurance company show me this which is in the policy

the sompo manager said section 3(i) & 3(iv) not satisfied them.



the police report result said that police conclude that motorbike is at fault and summon will issue against motorbike. police result as follow:



their formal reply in email as follow
[attachmentid=8490281]

cant see... blur

this is the sample of final report is it?

keputusan need to take by owner itself?

workshop cant help to take?