I need help,

I just got banged from behind exiting from mall car park toward main road, the guy drove away immediately. Lucky enough I manage to get the his car plate.

I already made a police report, the police ask me to wait 24 hours and call them back.

What else I should do to claim insurance to fix my car?

Police suggest I should go fix it myself or claim my insurance.

ADD: My car is only 4 months old, the back bumper cracked and number plate fall off.

This post has been edited by WiLeKiyO: Jan 18 2017, 02:51 AM

The police told me if the guy did not make any police report, nothing much they can do.

How come the guy can get away just like this?

I just called police station ask report update, they told me I need to buy the police report and wait 14 days for keputusan. I don't quite get it why need to wait keputusan.

How do I claim his or my insurance so I can fix my car as soon as possible.

This post has been edited by WiLeKiyO: Jan 18 2017, 01:10 PM

I understood now.

I don't mind to lose my NCD to fix my car, I am just not happy that the guy banged my car and ran away just like nothing happened.

Just called my insurance company, they told me to drive to their authorized workshop ASAP.

If the police investivation outcome said the guy at fault, I can claim insurance without losing NCD.

if my fault, NCD forfeited.

Hopefully I understand correctly.

I think I will claim my own insurance and lose my NCD to avoid the hassle.

Even the sergeant suggest me to repair with my own money.

The sergeant said "Kalau tu orang tak buat polis report, tak boleh buat apa-apa juge, baik u pergi repair tak payeh claim insurance, nanti NCD jadi kosong"

I guess maybe the sergeant is too tired to entertain me at mid night.

This post has been edited by WiLeKiyO: Jan 20 2017, 01:44 AM

The guy finally made police report.

He just called me and verbally agreed to pay the repair bill, and the sergeant ask me to close the report tomorrow morning.

Right now I am very afraid the guy do not keep his promise, later send him the bill he ignore me.

This post has been edited by WiLeKiyO: Jan 23 2017, 12:58 AM