chain collision. pipul at front always claim car behind.

its easier for you to claim third party claim rather than OD kfk. u ask the workshop to claim for u.

you want the adjuster to check what?

who is at fault or what is the damage?

damage is determine by adjuster/workshop

fault is determine by the police officer

TS did make a elaborate way of claims in his 1st post, so I won't be repeating again

basically there are 2 types of claims you can do which will not affect your NCD

mainly OD-KFK & TPPD

things you need to expedite the claim
1. police reports of all parties involve (compulsory)
2. police photos (optional)
3. police sketch (optional)
4. police investigation outcome (compulsory)

send it to workshop and hand him a copy of all the documents above and tell him you are going for OD-KFK or TPPD

if OD-KFK, the workshop and insurance company will kaotim for you

if TPPD, you need to personally negotiate with insurance company as the amount is depending on how the staff in insurance company assess the claim

as for loss of use, you can only claim it if you opt for TPPD

by default, you will get the amount base on the engine capacity of your car(see 1st post)

or alternatively, hire a car from a license car hiring company and ask them to issue you a legit receipt