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> Question on Astro termination

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TShonkkydorry
post Sep 29 2014, 05:28 PM, updated 12y ago

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Hi, not sure if this is the right place to post. I am planning to temporarily terminate my Astro subscription. I would like to keep my option open about possible reconnection next time in the future. Is it possible to just terminate first and then when I want to subscribe back later, I just pay the reconnection fee without having to do any registration all over again OR is there a minimum termination period that must be observed before Astro consider this a permanent termination?

Anyone gone through similar experience before?
TShonkkydorry
post Sep 29 2014, 05:43 PM

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must send back smartcard?? so leceh la like this. any idea how much to pay for the smartcard next time? called their customer helpdesk but always put on hold.

I have HyppTV actually but never watch cos the free channels also very miserable.
TShonkkydorry
post Sep 29 2014, 05:53 PM

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OK, so basically they are treating any termination as permanent termination if they ask for all the items to be returned back to them? Do they tell us where to return the items?

If like this, I terminate for good la.
TShonkkydorry
post Sep 29 2014, 06:07 PM

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QUOTE(taiko8148 @ Sep 29 2014, 06:01 PM)
Just change to njoy smart card for free.
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care to elaborate? smile.gif
TShonkkydorry
post Sep 29 2014, 06:33 PM

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QUOTE(phunkydude @ Sep 29 2014, 06:21 PM)
you goto Astro SC together with your smartcard...

tell them you want to terminate astro and convert to NJOI...

fill form, return astro smartcard, pay RM 99, receive NJOI smartcard..

go home watch channels below free for life.. no more monthly fees

http://www.astro.com.my/njoi/channels
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Thanks for the info. Didint know got such thing. Anyway, I google their channel list and they don't look interesting at all.
TShonkkydorry
post Sep 30 2014, 02:13 PM

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QUOTE(MRaef @ Sep 29 2014, 06:51 PM)
really free? (except the rm99 thingy)  ohmy.gif

I got my astro decoder next to my TV collecting dust for almost half a year now. Maybe I should try this NJOI.
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I assume the reason it is collecting dust is you have terminated subscription?? You don't need to return your decoder?

Astro wrote and tell me they propose to give me 3-mths free subscription, 4th month onwards only I continue pay. Give me free forever I take la icon_rolleyes.gif

btw, if you want to save a few mths subscription fee,maybe can use this tactic too icon_idea.gif

This post has been edited by honkkydorry: Sep 30 2014, 02:14 PM

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