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 Regarding Astro cancellation process.

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AVFAN
post Sep 24 2014, 06:52 PM

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QUOTE(FlamingYu @ Sep 24 2014, 05:23 PM)
Okay, I've just cancelled my Astro which I subscribed since 10+ years ago.
They called me and ask to return the decoder, card and etc to them, or face Rm500 fine.
Do I really have to deliver the stuff to their office?  doh.gif
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this is bs.

i cancelled a year ago after using them for 10 yrs. nothing to be returned.

what decoder/card return? if they insist, i will insist they come remove the sat dish and wires, patch and paint up the holes!
AVFAN
post Sep 25 2014, 05:51 PM

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QUOTE(mun88 @ Sep 25 2014, 05:05 PM)
change to njoi la.. not need to return everything....ask astro post you njoi smart card.. i think is free
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this was what i was wondering about...

aren't they supposed to let ex-customers keep decoder-card-dish-cables so that they get free njoi for publicity?

what happened? change of hearts?

anyway, i terminated, returned nothing, they asked nothing, about 9 months ago.

 

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