Guys, bad news...
AEON told me (after a few calls and bodek-bodek) from this month onwards, for each card holder, they will only approve BT every 6 months!!!
Full story...
I have been applying AEON BT every month since April last year, all approved. Had CL increase >60% in between too.
My last BT was rejected 2 days back, notified via sms.
I was surprised as total outstanding + new BT is way below 80% CL.
Called CS to ask for reason, she informed reason unknown, ask to pass the line to BT team, no one pickup. She ask to resubmit, I requested for BT team to call me. No call at all. I called again, another agent transfer line to BT team, no one pickup again after 5min. She gave same answer: rejection reason unknown. She also explained applications are subject to BT team approval after assessing card holder's credit rating, including 80% of CL, good payment records, complete doc, etc. After some chatting (I told my last BT also no problem), then only she said she din know I had BT last month, as they have a new rule that says card holder can only apply BT every 6 months. This is a new approval guideline from this months. She was reading out from some internal instruction. I ask her to send me. she said not authorised to do so. Seems like a day time thunder storm.
nahtanoj,
guy3288,
MGM,
pisanq, this might explain the rejection to yours recent BT.
lucas114, care to inform is this is your first BT for AEON?