Hello and welcome to the Astro B.yond Episode VI thread, hail to all sifus who had contributed to this thread! 

ANNOUNCEMENT:

The previous decoder will be phased out and subscribers are urged to swap their old decoder to B.yond. The installation is FREE without any condition. Call 1300-82-3838 or tune to channel 200 to swap.

Links to the Previous Thread:


Service Fees:
Astro B.yond HD: Installation fee: FREE HD. HD fee: RM20/month*
Astro B.yond PVR: Installation fee: RM300 (existing customers); RM400 (new customers); RM50 (Superpack users). Recording fee: RM10/month*
Astro B.yond IPTV: CLICK HERE
Astro B.yond VOD: Price may vary per VOD content subscribed.

Note:
Minimum 1mbps internet connection are needed for the VOD service (Astro B.yond IPTV are excluded). Using mobile broadband (e.g. Maxis, Celcom, Digi, U, P1, YES) are not recommended as mobile quota may be used up. QoS service on your router may be needed to reserve minimum bandwidth to your Astro B.yond to ensure smooth VOD experience (TP-Link routers are highly recommended). For PVR users, use the 2nd Ethernet port.

Important Links:

What do you mean by this? This is an old information, same goes to the installation fee.
Well, it is true that Astro has discontinued support for legacy Astro decoders.

For VOD content (now it is called as "OD"), minimum 5Mbps.

Nah it's not... It's just the person's Astro decoder is having an issue. Don't worry.

Oh sorry, I didn't see it...
In this case, you need to call Astro IPTV department 03-95431543 and tell them about it. Cuz this is consider as case to case technical issue, not general technical issue.

If serious case, your decoder will be replaced to new one, and your existing recordings will be gone.

Did u call their CS for assistance?

How they assist you?
Just replace the decorder without any charges?
Any borne for the contract period?