Welcome Guest ( Log In | Register )

Bump Topic Add Reply RSS Feed

Outline · [ Standard ] · Linear+

 ASUS router is utter rubbish

views
     
TSpatienceGNR
post Sep 11 2014, 12:06 PM, updated 12y ago

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
Summary:
>Bought an RT-N12HP on 28/03/2014
>Came home and it is faulty OOTB.
>sent for RMA, received a new set month later. (assume it 28/04/2014) --- 1 month warranty dah terbang
>a week ago, the new router also start to face the same issue. thought it was just my phone. so I didn't bother
>yesterday became entirely like the first router.

Now I think I will have to wait another 4 weeks to get a new set, no internet, and have to pay Unifi fee just because their product has bad QC.

Can anyone advise what other routers I can go for without issues like this?


this is what I wrote to them in their official thread on Lowyat forum.


QUOTE
Dear ASUS, some time ago I posted here that my newly purchased router (RT-N12HP) has gotten a very serious WiFi dropping issue. Like withhin 1 minute the WiFi just drops. Was advised to send it back to retailer to RMA it.

I have gotten that router sent back and received a new router set.

To date, the router started acting up again. Does your product really have a proper QC (quality control)?

I started my PC which is connected to the router this morning and there was no network. I thought the cable was loose but no it wasn't. I had to unplug and plug it back in (the LAN cable connected to router side) just to get the internet working.

Your product is really bad and I want to return this router with full refund. Are you gonna tell me to wait another 3-4 weeks without a router? Are you going to pay for my internet fee?
TSpatienceGNR
post Sep 11 2014, 01:30 PM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
QUOTE(kira_88 @ Sep 11 2014, 12:20 PM)
I thought their router are blardy expensive. but crappy like this. so much fail
*
I was expecting good QC since ASUS is good and known for that. I'm wrong this time.

QUOTE(phantom_zero @ Sep 11 2014, 12:27 PM)
Mine never got prob
*
Luck probably. But mine 2 out of 3 routers are like this (consider it 3 since I'll get another replacement). If it's just one, probably it just me being unlucky. But TWO. Impossible that unlucky. Gonna see the third one how.
TSpatienceGNR
post Sep 11 2014, 05:18 PM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
QUOTE(kahyeec @ Sep 11 2014, 02:21 PM)
Want a good router that never need reset , I can recommend you Apple's Airport Extreme , very easy to set up and never need to reset, durable as hell and look nice too, rm649. But downside is sometimes slow & range not that good . Resale value very nice also, now I also use Asus, but sometimes need to reset or off/on apart from that no big deal.
*
Umm. I don't even know what Airport Extreme is. I mean, haven't heard of it being able to support UniFi/Streamyx/Maxis FTTH. So........... rubbish as well.
TSpatienceGNR
post Sep 11 2014, 07:16 PM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM


acbc see this video I made. utter rubbish. about 2m away from router only. still like this.
TSpatienceGNR
post Sep 12 2014, 01:46 PM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
QUOTE(DarkNite @ Sep 12 2014, 06:08 AM)
This video is private!  doh.gif
*
No ah, i put as unlisted only ah. wait i change to public doh.gif sorry paiseh paiseh

pls try now smile.gif
TSpatienceGNR
post Sep 12 2014, 11:20 PM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
QUOTE(Anonymous34 @ Sep 12 2014, 04:57 PM)
Ur luck i guess. I got the same model. Used it for 24/7 4 months liao. No problem
*
I use also 4 months +- now since my RMA (first RMA was straight out of box terus need to send already.) then problem arose again. sad.gif

dulan -.-
TSpatienceGNR
post Sep 13 2014, 09:18 AM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
QUOTE(Anonymous34 @ Sep 12 2014, 11:48 PM)
Kesian your batch. Mai friend's mia also liddat.
Mine bought on9 so no prob icon_rolleyes.gif
*
So it's probably batch problem? hmm.gif
TSpatienceGNR
post Sep 13 2014, 01:27 PM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
QUOTE(Vesher @ Sep 13 2014, 11:47 AM)
RT-N12 flashed to tomato, running for bout a year +
zero complaints so far  tongue.gif
*
PM guide bro.
TSpatienceGNR
post Sep 19 2014, 09:28 PM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
QUOTE(james2306 @ Sep 15 2014, 09:29 AM)
sure not wifi channel congestion?
*
Definitely not. Next house about 60-80ft apart. Nearest is the house behind, their router probably 30ft from where I am now (where my router is).

No more house nearby that has WiFi.

Update: I removed the left antenna for my router, WiFi is ok already. Fukken stupid ASUS router. Less is more.
TSpatienceGNR
post Sep 24 2014, 06:01 PM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
QUOTE(Turnip @ Sep 21 2014, 10:29 AM)
Mine no problem sir.
Have you updated the firmware sir?
Have you tune the wifi settings sir?
Have you checked your neighbours wifi channel sir?Cuz it might interfere with your wifi.
*
Read through the thread. I have already highlighted that there's no other WiFi nearby except one that is from the house behind mine. Firmware latest, changed settings, I'm not an idiot. I have done the troubleshooting necessary. WiFi channel is on 6. What else you want to know?

The houses on the left and right are 70ft and 150ft away respectively. How many times should I repeat this? Can you farking read through the thread?

QUOTE(KHOdin @ Sep 22 2014, 02:48 PM)
why the first time u reach home its faulty and didnt go for 1 to 1 warranty ?
*
I asked ASUSmy, they say send back to shop for warranty claim. Stupid right? It's faulty ootb and they want me to send in for warranty as if it has been in used for 1-2 months.
TSpatienceGNR
post Sep 24 2014, 06:44 PM

♥ Ride All Day ♥
*******
Senior Member
2,058 posts

Joined: Mar 2011
From: Today: 9:03 AM
QUOTE(KHOdin @ Sep 24 2014, 06:40 PM)
they already have bad reputation for their laptop warranty service ...but i ve deal with the hardware(motherboard,gpu) department its not that bad
*
My laptop warranty was good. 2 weeks and got it back. But that was 2-3 years back, it was an A42JK. Now IDK la haha smile.gif
« Next Oldest · Serious Kopitiam · Next Newest »
 

Add ReplyOptions
 

Change to:
| Lo-Fi Version
 0.0202sec    0.94    6 queries    GZIP Disabled
Time is now: 18th December 2025 - 02:17 AM
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Removal Request
Powered by Invision Power Board © 2025  IPS, Inc.