good move, im goim do my part as well..atm just fb n tweey..and gonna submit complaint tomorrow, by using info in this thread and this flyer.


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I've done my part. All others also please do the same.

Use this link to complaint.
http://www.complaint.cfm.org.my/


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too bad my phone doesnt got recording earlier on.. and got TM called me about the complaint..(so fast?).

what she told me the promotion (those with rm88 for 4Mbps, they admit this exists and doesnt deny it!) and was ONLY for CERTAIN group of customers (hint hint maxis case)... and said TM gonna have upcoming promotion for existing customers which we heard since last year

I did mentioned why long time existing customer no promotion or discount and why TM didnt contact us.. and she cant explain.. end up she hang up on me lol. And I assume it's not settled yet.

so yeah guys.. highlight it up.. all report to cfm skmm... it's our rights,.
edit: report it here http://www.complaint.cfm.org.my/

This post has been edited by GameSky: Aug 9 2016, 12:16 PM


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/k/?

later on i guess, lunch time first lel

https://forum.lowyat.net/index.php?showtopic=4024893
it's in /k/, hopefully can gain some attention..lol

if you mean modem, then yes..everything will be resested, including your streamyx username and password in your modem

Guess they're on damage control, like maxis last time. When this morning TM called me, she doesn't deny, she just confirmed those are for new users and "selected" user group only and comes from promotion department.

update with larger reso

This post has been edited by GameSky: Aug 9 2016, 05:18 PM


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being the only major player seems put their asses in too comfort zone.. my friend area, keep getting 1Mbps max... after pestering 100 and TMPoint everymonth, then baru diaorang upgrade to 4Mbps. The TM technician mentioned the port at dslam rosak, and TM only replaced them after a year.

lol I think I got better snr rate than yours, if according to SG. Although mine 4Mbps
http://www.speedguide.net/faq/what-is-cons...-margin-snr-355
And also line attenuation
http://www.speedguide.net/faq/what-is-cons...attenuation-371

Suspecting not enough port as last time got TM called me that mentioning my port was full. But TMPoint people keep insist my area max 4Mbps... so kinda suspecting either port full or there was port rosak, but they doesn't replace it (happened to my friend).. my house to DSLAM distance is within 1KM only.


This post has been edited by GameSky: Aug 11 2016, 03:33 PM

lel lyn attachment rosak?
yeah.. those so called promotion to loyal customers...bullshit...blasted them with those (in manner way), and still left unresolved.




This post has been edited by GameSky: Aug 11 2016, 04:15 PM

just the call that day..till now nothing tho..
what to do...too much monopoly

nope, just restart your router try first?

as mentioned by some forumer few pages ago.. some "selected" groups will get such promotion...not sure why..seems the promo dept doesnt even link with their tmpoint

meh..those selected groups..such monopoly practice and excuses only.

till today doesnt even received such call, no late payment and so on.

unless you know the local tm appointed technician then probably can skip the "queues".. well probably

haih..what bout others then..

TM marked resolved..watfuck..shoot terus komplen kaw kaw..guess the perks of being the only provider..just ignore..like assberuk

ikr..they just marked it finished and resolved..of course I complaint again..

and no, no discount..still paying close to rm150 with gst..damn ignorant habis

this is how they marked as resolved.. fyi i said.. I never agreed to such explaination and I said it was not resolved obviously.

talking bout ignorant s.o.b


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those "underground" optimizer account eh?