Once I was charged rm9 for rentas, but can't remember which bank.

Did you notice immediate xfer of fund as reported today ? 

HLB RM14 for RENTAS !
Well, I split out my funds across various banks. BR is just a small portion. BR may not be that "competent", but don't we all have problem with diff banks ? It has its good points other than higher interest rate (though not that attractive recently), monthly interest and others which some of us know.

Some of us may not like BR for diff reasons. But we take what we think is legal and right. OF course it comes with risk and insurance by who ?   

I think this depends on which staff serves you, some are professional and some are bad.
I do not like the service in one particular AM Bank branch and another RHB branch.

About OCBC, I had an experience that when I wanted to close my Premier Save Gold account,
the customer service leng chai with nice blue dress suit was grumbling to me and he said like this to
me: "You opened this account only 3 months? Now you want to close it? You give me work to do..?"
---- Was he Rude or not..?