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 Official Bandar Tasik Puteri @ Rawang Thread, Appreciation Carnival. 6th December 2014

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matoman
post Jan 21 2015, 02:39 PM

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Hi all,

Anyone have difficulties to get the 5% discount back refund from LYG? I have waited 1 month + just for them to issue a cheque.

LYG,

I am one of your GH phase 4 buyer. Could you please treat your customer politely when they call you and ask for clarification on this matter, have some decency to explain on your late issuance of refund instead of saying " i dont want to know the history".

I have ask admin, they said waiting for account people to issue the cheque, ask account after a month, no memo received from anyone, now, who should i call then? When you asked money from your customer you expect no delay and smooth process, but when the customer need to get back the refund money, you have to wait for ages is it?

Regards,

Your dissatisfied customer
matoman
post Mar 5 2015, 11:39 AM

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LYG,

Please respond to the queries and do explain and justify it. Don't give petty excuses which will enrage the Purchaser even more. It looks that I need to lower my expectation on LYG and if this consistent complains and problems keeps coming and never ends it will be a BAD impression to yourself. Now i can only hope for the best but i guess hope will not guarantee anything.
matoman
post Mar 10 2015, 10:37 AM

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maybe we all should flood/spam our needs for unifi here http://www.unifi-coverage.com.my/unifi_coverage.php
matoman
post Mar 17 2015, 11:02 AM

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Hi all,

Do anyone knows anything on the construction work done before entering PLUS highway after LATAR exit? Massive land clearance is done to make a road or something? anyone care to share.
matoman
post Mar 19 2015, 05:08 PM

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QUOTE(idihsardamha @ Mar 19 2015, 04:44 PM)
Dear Low Yat Group,

Appreciate if you could advise me on the refund cheque for a house purchased by me at Garden Heights, Phase 4.

I've been waiting for quite some time. The stage 2 (a) has completed. For your information I had emailed to your admin/account team but to no avail. Please provide me with a solid feedback ASAP.
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Hi idihsardamha,

Call and ask for kak zarina, she is the one who will handle refund to Purchaser, don't go and call/email account people cause they won't entertain you, heck, they even scold me for calling them. Such a nice treatment to customer.



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