I just want to vent my frustration here. I recently enlisted the help of MH Power Engineering through Lowyat to install some items in my house which requires drilling. It was just a simple task of making holes in the wall and hang the items. We agreed on the specific day to carry out the tasks which I applied leave, seek approval from the condo management and even double confirmed so that they would do it. However, the lady who is in charged suddenly bailed on me and messaged me during midnight saying that she had other "business deals" and cancelled promptly but rescheduled 5 days later. I was angry and confronted her of her irresponsibility and unprofessionalism.

I told her that if she wouldn't do her job then I wouldn't recommend her company at all due to her unreliability. I said I would ask the condo management to not use her service for future endeavor for other tenants. Instead of apologizing, this lady whose name is Gail, lashed out at me saying that I'm cyberbullying her and her company can sue me because I threatened to leave a bad review (serious?). She went on to say they only handle big businesses and she only accepted my request because she was kind enough. Furthermore, she attacked me on a personal level, saying that I was childish and very embarrassing that I dunno how to drill a wall. I was like WTF? Subsequently, she just asked me to find another contractor to do the job. Seriously, I think I really need some background check before enlisting people's help.

This is the detail of the company
MH Power Engineering
Block J3,
Persiaran Kewajipan, Court 6
Subang Jaya

Please be wary when approaching this company. Their customer service is BAD!