Just a couple of days ago I switched on my fan and after 10 minutes or so then suddenly loud noise was coming from the fan and scared my family and I. Apparently the fan casing was not being installed properly hence it just came off after the fan spin for a while.
I got so frustrated and angry and I send the video to Yap. And the first response I got is that it is not fair to blame them for poor installation thereafter only he ask me what is the problem with the fan. He ownself also admitted that his wireman got problem but first action is to defend themselves first then only ask me what is the problem with the fan.
Therefore I literally told him to stop whatever job that is still pending and I will get some other guys to do for me.
Previously we also agreed that I do not need to pay the electrical work in full due to the many errors (plus I have to fix some of the switches that wasn't installed properly myself) and he agreed for me to deduct.
So since he ask me to deduct I said to him I will only pay 1k out of the 4.7k given all the errors plus I now need to look for other wireman to recheck all the installation (he proudly tells me that he will pay for all the fees). As usual la he then send me so many messages basically saying it is not fair to deduct so much and say they did turn up to work although got error bla bla bla. Funny thing is I don't remember I agreed paying them to come for training.
This Yap will always say to me that friendship comes first and business comes second. And the moment I told him I do not want any of his guy to continue with the work he said to me that we can't be friend anymore
When complain to him about the wiring work he will just say his other work like tiling and painting is good la & etc. I to that but what is proud about this? I paid for the quote that is not the cheapest so delivering good workmanship is WITHIN EXPECTATION and not something EXCEEDING EXPECTATION.
Given a choice I would rather ask the wireman from the shop to install for me at least they won't tell me that the fan/light I bought is too fancy and normally it only takes them a day or two to finish all installation without much problem.
My experience with Yap is totally frustrating and disappointing but there seem to be quite some positive reviews about him. Well I am just sharing my part of story.
My ceiling light if following the installation manual should look like this:

Their first installation - simply drill a hole on the casing and break the connector so it fits then the casing cannot close properly. Told them about this and even show them the right way to install but they just ignored (because Yap is so confident that his guys are doing the right things) so the rest of the ceiling lights also install like this. I should have claim the damages from him instead


We have paid for the fees ofcoz we expect everything done in a safe & professional way,in the mid of the renovation i also did argue with him ,his character abit too over confident
luckily my husband able to communicate with him so at the end he still done what he promised