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Credit Cards Reload TnG with Credit Cards v2, 6% GST on Reload Fee, NOT Reload Amount
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Jellymaker
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Oct 7 2015, 10:49 PM
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Getting Started

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QUOTE(fruitie @ Oct 7 2015, 01:24 PM) Tried to reload at Sam's. Tried twice using my CC, it went through but the TnG system is down so cannot reload. Then, the cashier voided two times back to me. First time using my Wise.  Will try again after work.  QUOTE(fruitie @ Feb 2 2015, 01:37 AM) A follow up from my previous post about my card being blacklisted, one forummer just PM-ed me and she is having the exactly same issue after trying to reload in Sam Groceria's Nu Sentral. It didn't go through and the transaction was void then her card got blacklisted. So, this is no longer a coincidence but something wrong in Sam Groceria's TnG reload service that caused it. Not sure if it's for all its outlets but at least the one in Nu Sentral. If possible avoid this outlet temporarily. Same issue repeating?? Kena blacklist? This post has been edited by Jellymaker: Oct 7 2015, 10:50 PM
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fruitie
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Oct 7 2015, 10:51 PM
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Rise and Shine
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QUOTE(Jellymaker @ Oct 7 2015, 10:49 PM) Same issue repeating?? Kena blacklist? Choi. No la. Sometimes the machine will be down.  I didn't manage to do it after work, will try again tomorrow's lunch time.
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fruitie
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Oct 8 2015, 11:21 AM
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Rise and Shine
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My colleague just updated me this morning that her card is invalid.  So yeah, a lesson to learn once the terminal is down when tried to reload to your card, then the card will become invalid - Applicable to Sam's Groceria Nu Sentral. I'll have to go to TnG Hub to get it fixed luckily KL Sentral has one.  Then, I will inform the person in Sam's regarding this. This is not the first time already... This post has been edited by fruitie: Oct 8 2015, 11:21 AM
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victorywp
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Oct 8 2015, 11:35 AM
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QUOTE(fruitie @ Oct 8 2015, 11:21 AM) My colleague just updated me this morning that her card is invalid.  So yeah, a lesson to learn once the terminal is down when tried to reload to your card, then the card will become invalid - Applicable to Sam's Groceria Nu Sentral. I'll have to go to TnG Hub to get it fixed luckily KL Sentral has one.  Then, I will inform the person in Sam's regarding this. This is not the first time already... the curse of Jellymaker? you didn't touch wood?
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Jellymaker
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Oct 8 2015, 01:36 PM
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Getting Started

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QUOTE(victorywp @ Oct 8 2015, 11:35 AM) the curse of Jellymaker? you didn't touch wood?  I didn't curse la....I quote her experience on feb, she experience twice... By the way, I phobia from feb until now, dare not go sam to reload.
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fruitie
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Oct 8 2015, 01:38 PM
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Rise and Shine
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QUOTE(Jellymaker @ Oct 8 2015, 01:36 PM) I didn't curse la....I quote her experience on feb, she experience twice... By the way, I phobia from feb until now, dare not go sam to reload. No la, after that is all fine. Still didn't manage to fix the problem today because was busy during lunch hours. See if I can reload another card at Sam's later or tomorrow. Then will fix the invalid card at TnG Hub.
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mingyew
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Oct 8 2015, 02:58 PM
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So Sam's can accept TNB now? need to pay the bill soon.
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fruitie
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Oct 8 2015, 03:01 PM
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Rise and Shine
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QUOTE(mingyew @ Oct 8 2015, 02:58 PM) So Sam's can accept TNB now? need to pay the bill soon. Nope. I don't think TNB is available for Sam's ePay now.  TNB can use HLB Wise via UOBPayOnline.
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mingyew
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Oct 8 2015, 03:03 PM
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QUOTE(fruitie @ Oct 8 2015, 03:01 PM) Nope. I don't think TNB is available for Sam's ePay now.  TNB can use HLB Wise via UOBPayOnline.  Anyway to pay TNB under groceries mcc?
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fruitie
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Oct 8 2015, 03:10 PM
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Rise and Shine
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QUOTE(mingyew @ Oct 8 2015, 03:03 PM) Anyway to pay TNB under groceries mcc? I don't think so at the moment. Some said 99 Speedmart has ePay as well, maybe you can try if they accept credit card.
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leo_kiatez
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Oct 8 2015, 04:54 PM
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QUOTE(fruitie @ Oct 8 2015, 11:21 AM) My colleague just updated me this morning that her card is invalid.  So yeah, a lesson to learn once the terminal is down when tried to reload to your card, then the card will become invalid - Applicable to Sam's Groceria Nu Sentral. I'll have to go to TnG Hub to get it fixed luckily KL Sentral has one.  Then, I will inform the person in Sam's regarding this. This is not the first time already... U mean the TNGo card would become invalid? Can we call to activate it?
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fruitie
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Oct 8 2015, 04:59 PM
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Rise and Shine
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QUOTE(leo_kiatez @ Oct 8 2015, 04:54 PM) U mean the TNGo card would become invalid? Can we call to activate it? Nope. You have to go to TnG Hub to do that. It is like being blacklisted.
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fruitie
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Oct 9 2015, 03:25 PM
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Rise and Shine
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An update. Apparently it was the cards that having such problem, not terminal problem.  Now all solved, no issue on Sam's part. Can continue using and reloading.
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socratesman
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Oct 10 2015, 08:21 AM
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Petron @ Jln kuchai kama, KL does not accept TNG reload via CC
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MGM
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Oct 10 2015, 08:38 AM
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QUOTE(fruitie @ Oct 9 2015, 03:25 PM) An update. Apparently it was the cards that having such problem, not terminal problem.  Now all solved, no issue on Sam's part. Can continue using and reloading.  So TnG replaced a new card for u?
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coolguy99
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Oct 10 2015, 08:53 AM
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how do you reload TnG in Sam's?
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TScybpsych
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Oct 10 2015, 08:56 AM
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QUOTE(coolguy99 @ Oct 10 2015, 08:53 AM) how do you reload TnG in Sam's? go to the counter and ask to reload tng.
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fruitie
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Oct 10 2015, 09:07 AM
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Rise and Shine
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QUOTE(MGM @ Oct 10 2015, 08:38 AM) So TnG replaced a new card for u? Not TnG's fault. I bought from toll and it's old stock, not used for more than a year.
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KB1
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Oct 10 2015, 09:09 AM
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QUOTE(fruitie @ Oct 9 2015, 03:25 PM) An update. Apparently it was the cards that having such problem, not terminal problem.  Now all solved, no issue on Sam's part. Can continue using and reloading.  thanks, may wanna try it tomorrow
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fruitie
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Oct 10 2015, 09:11 AM
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Rise and Shine
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QUOTE(KB1 @ Oct 10 2015, 09:09 AM) thanks, may wanna try it tomorrow Yeah, I already reloaded yesterday.
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