Izit? The very lastime I ask whether accept cc for Tngo reload, the Melaka mydin cashier answered me, use cash only. Do you all reload the Tngo together with the items purchased or just purely reload Tngo?

Hmm... that strange, the last time I topup at Mydin ayer keroh is like 2 months ago. I usually topup at Johor Mydin and the last topup is on Sunday, no issue.
I just purely do TnG topup no, groceries purchased.
Maybe the staff is not well trained or their POS system is lousy. It always happened and I usually have to wait for quite some times.

purely reload or reload after purchase items.

double post

This post has been edited by victorywp: Sep 17 2015, 10:03 AM

wah....

boss, this is a serious, annoying issue from your side le.

are you sure, you're not clicking/tapping 2-3x on Reply button? i noticedd some has the habit to double-tapping any buttons shown on webpage

ya, i hate it too. but i will only realise it (double or sometimes triple) after it get posted.

then i quickly edit the post so that the admin can delete it later.

no, i confirm don't click more than once on reply button. it must be either my telco data problem or the area i went.

Still not as annoying as tapping your TnG at Rapid KL buses.

how annoying is that?

but usingtng at ktm is what i hate. supposed to be rm1 fee but charge rm18. happened few times already. asked for refund and already months haven't get back.

Go take Rapid KL and see.

I think at least at KTM, you just still need to scan once and it allows to pass through.

i rather need to scan few times than being charged 18x higher lol...

RM 10 not RM 18.

This happens if you scan and didn't hear the two times beep. If you tap again, gone case. I always pray hard when I use KTM. Luckily, I take LRT all the time. Thank God.

Thanks.. I shall try that again. The last time I tried was quite long ago, many months back.. Then end up, I didn't try again after that. So any cashier with TnGo machine should can do reload with credit card rite?

means it's a common problem?

the same thing happened to my family member. it's like daily technology robbery!
How to get the refund ah???

it's the reader's problem + poor maintenance by KTM.

same goes to rapidkl buses.


the reader's RFID power is not strong enough to "wakeup" tng card. that's why sometimes u need to put the card for few seconds longer so that tng card gets enough power to turn on, receive transmission from reader, then update the chip's data back.

Yes, common. I never had faced so far but my colleagues faced it all the time.

It is so common that TnG posted this reminder on their FB.

Anda pengguna kerap KTM Berhad? Rujuk rajah di bawah untuk tip-tip elak penalti bagi pengguna Touch 'n Go.

Untuk pengetahuan anda, laporan tuntutan penalti boleh dilakukan dengan mengisi Borang Aduan (BA) di hab-hab Touch ‘n Go (mengikut terma dan syarat bayaran balik yang sedia ada).

Sila layari www.touchngo.com.my untuk maklumat lanjut.
https://www.facebook.com/Mytouchngo/photos/...028725510484713

Year 2015 this problem still not solved? I remember the days when I travel via KtM to subang jaya, kena few times rm10, bloodi hell really. Kena scammed just like that. Report already no use, no refund also.

guys...try to report ur case via Touch n Go facebook-private message to get refund... so far my refund claim all successful. Report and get back refund within 2 weeks. Hope that helps

This post has been edited by MAC-tronome: Sep 17 2015, 12:20 PM

for normal tng discussion, please continue here https://forum.lowyat.net/topic/3427778

this thread is mainly for discussion on tng reloading.