I would like to share with everyone that Guocoland (Malaysia) Berhad is a bad developer. They are one of the most frustrating developers to deal with, and one of the most "recalcitrant" (as one owner said during the recent Commerce One AGM on 9th July at 7th Floor Pearl Point Hotel).

I share my experience with the building they built called Menara K1 (aka Commerce One) along Jalan Klang Lama. Guocoland calls Menara K1 as a premium corporate office building but they didn't ensure that telecommunication facilities were available even after the completion of the building. Apparently, they were supposed to pay a certain sum of money to TM (like RM250K or more) but as they didn't do that, TM didn't provide the telecommunications infrastructure for the building. As a result, a lot of owners of their units in this building didn't want to move in due to this lack of telecommunications facilities. It's about 5 months since the completion of the building that we are starting to see TM install lines and telecommunication facilities in the building.

Guocoland charges a monthly service fee of RM0.50 per square foot, which is higher than the RM0.40 mentioned by the salesperson during the sales of the office units, yet didn't ensure the telecommunications infrastructure was ready. Furthermore, Guocoland didn't provide any visitor parking at all and there is also zero season parking in the building. Can you believe that? I know of one owner who bought 4 office units in Menara K1 but he only has one parking lot each. Assuming there are 5 staff in each office unit, where do the 16 staff park? As a result, that owner has only moved into one of his office units and left the other three units vacant. I don't think owners will actually complain about the monthly service fee if all the facilities are in place but that isn't the case.

Apparently twice there was a change in the CEO of Guocoland or their project company during the construction of Menara K1. Lastly, the quality of the window gasket and finish wasn't all that good either as I know of one owner that has been griping about that. As she didn't buy a parking lot for her unit, she had assumed that Guocoland would provide season parking but it turned out that not only has there not been season parking provided at all but she has been griping that Guocoland has been selling parking lots to other owners without telling her. I actually agree with her that Guocoland has unethically been profiteering by selling all those parking lots to others.

Therefore, I urge anyone who is thinking of buying into the next project of Guocoland to think twice!

This post has been edited by kenviro: Jul 24 2014, 05:31 PM

this is a serious accusation.
please provide proof for others to see.

proof bro, dont be keyboard warrior in serious /k

no proof, just wall of text. aint no one gonna belive you

For the lack of telecommunication facilities, and zero visitor parking and zero season parking, I do not need to provide proof. If you come here to Menara K1, you can see this for yourself. You can even pay a visit to the management office (managed by Hunt Property Management, formerly known as Xidix Real Estate) in Menara K1 and find that out.

If anyone who read my post doesn't want to believe me, you are entitled to do so. I am just posting this article to warn others so that they don't simply buy properties from any developer. There are some developers that are not good, and Guocoland is one of them.

This post has been edited by kenviro: Jul 24 2014, 05:17 PM

Yes, Guocoland is part of the Hong Leong group of companies.

Bedford Industrial Development Sdn Bhd (parent company is Guocoland) is a company that was also dealing with buyers of Menara K1.

Historically, Guocoland was never strong in properties. This is why people always warn of looking out for competent developers but still, even the best developers make mistakes as often.

These days it's really all about how unlucky you will be.

Not only them la, a lot of other developer also same shit.

You can see a lot of new developer mushroom, tom and d*** also become architect and contractor. So the quality you know la...

All they are saying is that property price increase, now you paying this price is medium end one. Bla bla bla..

So lesson learn, get from those known developer, reduce your risk.

guocoland is a fail developer with lousy internal management. They have many unsold property around KL area.

Guocoland is developing the Kota Emerald residential project in Rawang,next door to Hong Bee's (also a Hong Leong subsidiary) Anggun 1. While Anggun 1,2 and 3 (Anggun City) are very well planned (the quality of the houses is not so good) those of Kota Emerald despite it being a well-planned township are not well-built yet prices are sky high. Many people I know who invested in the project also complain about the quality of their houses. The area doesn't even have enough ports for internet service from Streamyx. Fibre optics has not arrived at Rawang yet. My opinion is in agreement with TS'. It is an extremely lembap company.

Buy first then only build. Only in malaysia!

Worked with HL previously, yeah i think i can believe your accusation...

Guocoland is more devious than expected. My company bought 5 parking lots together with the office unit. I just found out that they charged the monthly service fee not only for the office unit but for the parking lots too at the same rate! Mind you, at RM0.50 per square foot, it is not cheap.

This post has been edited by kenviro: Sep 25 2014, 04:15 PM

Thanks for ur effort. skip guocoland...

nothing beats hotwer or even acmar u vested there ah

maybe too much pork eating among their staff?

the telephone line problem happen to a lot of new office/residence building,

maybe gov should take some serious action to force all developer install the telephone line and make sure is work before VP, like water and electric

If you want to invest in Offices, u have to select reputable developer like UOA. I really do not know who is next to UOA. Seems like UOA is the only 1.

Sunway, MRCB, SP Setia.

Guocoland hasn't been getting good track record. I'm not surprised one day HLB will be bought over by MBB.

Thanks for sharing this. This is helpful to potential or future buyers.

Sunway?? you kidding right?

one of the worst I have encountered..never ever..

Really? Luckily I didn't buy anything from them except going to Pyramid for walk sometimes

Agree.

This post has been edited by jhuitan: Jan 3 2015, 07:18 PM

Not sure about SP Setia. Seem like not very experience except for its pricey projects. Furthermore, Old time all left.

MRCB, heard some complains over their projects at Sentral. Seputeh 9 seems not picking up.

Personally, UOA still the best.

I worked with developer and consultant before. As far as i know, all buildings should have internal telecommunication infra ready upon VP.

However, it is not developer obligation to ensure telecommunication "service" is available upon handing over key. Normally only telecommunication infra is installed to accept service from various service providers. It is different from electricity and water service because we only have TNB and Syabas dominate the whole market.

There are many telco in the market. So developer will normally let end users or management to choose their preferred service provider. Telco will only come in when the demand or subscription is more than 60-70%. This happened to all new projects.

So stop blaming developer for not providing telecommunication service to your property. Guocoland did nothing wrong in this case.

I think you should complain to MCMC instead of writing something bad on the forum. Look like you also did not do your homework to find out more info about telecommunucation service for newly completed building

plenitude , mitrajaya, ..having said that 90% of developers are crap - the only difference between each of them
is the degree of crappiness..so choose the lowest one if you can..

Haha now the BOSS is a like a thumbdrive eyesore to add up to Acmars previous projects

Oh haha.. Hotwer owe a lot of people money.. he owe 1/2 of my friends also.. Klang don't need hotels la.. even the hotel in Bkt Tinggi's occupancy is on a downtrend.

Agree, 90% are crap! Even far to meet Singapore HBD standard!

This thumbdrive can VP consider very good already

I can confirm this is correct....I am from developer too.

please correct me if i am wrong,

for the fix line that is only one telco provider that is TM,

other digi, maxis ..... is broadband, so why not you just connect the fix line with the office once VP,
I face the same problem before that TM won't connect the cable to the building before the demand /subscription more then 50%,

This is very unfair with those who wish to move in earlier

TM is not the only fixed line service provider. We still have maxis, digi, time, macrolynx and etc. Please refer to MCMC website for list of approved Network Service Provider (NFP). TM owns major telecommunication infrastructures and market share only. That's why we only know TM.

So normally if you move in earlier. You have to use wireless service first. Mobile phone is quite common now bro. So no worry.

No service providers want to do losing money business. Normally they wont invest huge sum of infra cost to bring the service in to newly completed building if the demand is still low. This is nature of doing business.

Ya. It is unfair to tenants who wish to move in earlier. So if management is hardworking, the will always ask tenants to submit application forms to them and they compile all the forms for submission to TM, in order to convince TM to come in earlier.

So confirm this Thumbdrive kena cabut already?

I pity the investors. The BOSS with best ROI.

but only with fixed line provide stable and unlimited internet data,

imagine you set up a office with no/limited internet access,

will you set your office there?

any picture of the window that you mentioned?

a big no no..

enough ports for internet as well as fiber optic doesn't have to do with Developer right? They need to wait till TM or Time to lay cable to that area..

A lesson for every 1. Next time better buy with MSC status. At least the developer cannot anyhow play play...

Recently i went to their damansara city sales office, The salesman told me 300 unit just sold 90 units. if i go to invest sure .... go to die.