sent iriz to mutiara damansara.
they wanted to do alignment and balancing on an 18 month car.
even though there is nothing wrong with it.
it says so on the service list.
charged RM61 for it.
now the car drifts to the right when steering wheel is centered.
went to complain.
they fixed it.
it's a little better but not perfect as before.
checked tyre pressure that night.
they just lower the pressure on one tyre.
with the same pressure it drifts to the right.
i'm not sure if i want to waste my time pursuing them.

anyway,
on the same service.
they managed to scuff some paint off on the front left bumper.
they didn't admit it the first time and then just say some other customer might have scraped it.
they offered to paint it back, that's a 1 day job and another day of keeping the car at home under the roof.

previous service was fine. they were just slow to take the car in. 45 minutes just to check the car in.

definitely will not send to them anymore. they're just nearby, so i need to go out a little further next time.

might even consider not sending at all, diy, and just void the warranty.

This post has been edited by shirohamada: May 17 2017, 07:33 AM

it's not like i want to do it.
i asked if it was necessary.
they said it's in the basic service of things to do.

anyway, it's not my car.
buying a new car for "warranty" are for dumb people.