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 Rate Your Proton Service Centre!

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propusers
post Feb 10 2017, 02:16 PM

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Will do my 80,000km major service soon including changing timing belt...

which SC is recommended for 80k major service?
propusers
post Apr 3 2017, 10:25 AM

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QUOTE(FatGrass91 @ Apr 1 2017, 08:48 PM)
Jus got my tyre change, change to goodyear instead of sticking to the silverstone ==.. If minor dents can certain SC help u fix back w/o charges since my car still new?
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my experience with proton SC is always charge us even it is minor fix.
propusers
post Apr 3 2017, 10:36 AM

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went to World Car Care, Bukit Serdang, Seri Kembangan to service my car.

when register at counter, request to check the brake pad see whether need to replace or not. The counter ppl say if ask them to check brake pad, must clean the piston first.

I am doubt and ask them to just check the brake pad without clean piston. A technician (looks like senior) come and said must clean piston, if not cannot check the brake pad.

Is this common? Or the technician and counter SA lie?






propusers
post May 18 2017, 10:47 AM

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QUOTE(shirohamada @ May 17 2017, 07:27 AM)
sent iriz to mutiara damansara.
they wanted to do alignment and balancing on an 18 month car.
even though there is nothing wrong with it.
it says so on the service list.
charged RM61 for it.
now the car drifts to the right when steering wheel is centered.
went to complain.
they fixed it.
it's a little better but not perfect as before.
checked tyre pressure that night.
they just lower the pressure on one tyre.
with the same pressure it drifts to the right.
i'm not sure if i want to waste my time pursuing them.

anyway,
on the same service.
they managed to scuff some paint off on the front left bumper.
they didn't admit it the first time and then just say some other customer might have scraped it.
they offered to paint it back, that's a 1 day job and another day of keeping the car at home under the roof.

previous service was fine. they were just slow to take the car in. 45 minutes just to check the car in.

definitely will not send to them anymore. they're just nearby, so i need to go out a little further next time.

might even consider not sending at all, diy, and just void the warranty.
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don't do the alignment and balancing in proton service centre.. they are not same professional like those in tyre shops... when the counter SA advise me to do the alignment and balancing, I just say No, thank you, already did it at the tyre shop.

I always make booking the earliest time slot on Saturday. So far the SC technician check in the car fast.

regarding alignment and balancing, I only do it when change tyre... I think no point to do it if steering wheel is centered and the tyre is not "eat" to 1 side...

This post has been edited by propusers: May 18 2017, 10:49 AM
propusers
post May 24 2017, 11:55 AM

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QUOTE(aidi07 @ May 23 2017, 07:54 AM)
first 1000km service my All New Persona at COSE..

last sunday went to cose to minor service... because of queue rating is low so i dont expect much.. lol

show up at 10.30 sharp and queue about 11am my number is up... asking for fully syntetic and have to topup rm84... <---is this price right?

around 12 then my car went inside the building to service..

about 1pm all is done...

brader at my left request for technical inspection so his car not done quick...he queue from 9am!
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COSE can make appointment? so no need wait so long...


 

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