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 Rate Your Proton Service Centre!

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creezalird
post Jan 14 2015, 06:31 AM

On my way
****
Junior Member
504 posts

Joined: May 2011
From: Semenyih, Beranang, Lenggeng


About on last December 2014, I went to the SC at Bandar Tun Razak, Cheras.
It was on Saturday as I didnt have anymore annual leave for last year. This was my first 1000km service.

Before that I have been reading of whats to do and whats not.

Booked appointment about 4 days before that already for 8 am.

Reached there about 8.20am, a bit lost as that was my first time around that area.

I asked specifically for full syn3000 oil for my preve exec cvt. During filling in the form, I saw her ticked the antibac and fuel cleaning (suspected the x-1r stuff). I asked her to remove that options as I knew both are optional.

But she insisted saying that both are a must. I am not an arguing type of guy, as she really insisted, I just said went ahead as I was expecting everything will be done fast.

I also asked if can check my brake juddering sound, eventhough on telephone, the receptionist girl said can check, but at the counter girl, she said cannot because limited time on Saturday and only normal EO servicing will be available.

Now the waiting part. Around almost before 10am, suddenly I saw my car already in front of the counter office. I thought maybe I will be finish around 10am plus.

But only after 11am they called me for billing purpose. That was surprisingly slow considering I booked at 8am. 3hours plus overall just for 1000km service.

Saw the bill with nonsense stuff charged then made me feel much not satisfied, will not be coming here again.

Other than the slow process and additional charges enforcement, it was acceptable.

creezalird
post Mar 30 2015, 05:54 PM

On my way
****
Junior Member
504 posts

Joined: May 2011
From: Semenyih, Beranang, Lenggeng


Just added my new 2nd service at Apple Auto Service
- Booking was done 4 days before for Saturday 8.30am
- Arrived 8.20am
- Counter girl said CC was down, only cash. She offered one of worker to assist me going to nearest ATM. I said, it is ok, i will go myself.
- Returned back around 8.40am
- Service done around 9.30am. They even washed my car (outside only, but something lar)
- Foods provided also, not sure if Saturday only (some nasi ayam and some kuehs). Drinks of course.
- Anyway, car was done pretty well. Cover to steering and also proper seat cover plus foot cover to prevent smear of oil

Pretty much satisfied. rm145 for second service (Petronas Syn3000) with e-voucher rm95
creezalird
post Nov 15 2016, 10:54 PM

On my way
****
Junior Member
504 posts

Joined: May 2011
From: Semenyih, Beranang, Lenggeng


Venue : Proton SC Dealer Apple Auto
Date : 5 Nov 2016
Service : 50k

Nothing much, just standard oil change plus tyre balancing/alignment.
Left bulb was changed.

Comment : Left bulb was installed incorrectly. I had to reallign it back by myself and they also forgot to close back the bulb cap.

Luckily it was stuck behind the battery and was not thrown away during my drive back T_T

 

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