Rate Your Proton Service Centre!
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 Dec 11 2014, 05:05 PM
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#1
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Junior Member
262 posts Joined: Nov 2005  
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QUOTE(Nephrite @ Dec 11 2014, 10:09 AM) I stay at Old Klang Road so this is the nearest SC. They don't stock Synthium 3000 and only have Synthium 1000 in stock.Thus i just got a new Preve so need to wait till 1000KM only i can visit that SC and do my first service. BTW, Thanks   |
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Dec 11 2014, 10:23 PM
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#2
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Junior Member
262 posts Joined: Nov 2005
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QUOTE(Nephrite @ Dec 11 2014, 08:57 PM) Hmm i service also i wanted fully synthetic oil. No idea about that. Plan to service my Proton there, hence I called to check if they carry Synthium 3000. They aren't very confidence inspiring.Synthium 3000 and 1000 is petronas brand. Do they use shell fully synthetic oil or they just use semi ? |
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Dec 15 2014, 09:39 PM
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#3
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Junior Member
262 posts Joined: Nov 2005
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QUOTE(merinyu @ Dec 15 2014, 02:47 PM) Did my 2nd service at PJ Sec 13 SC and was happy When you mentioned they allowed you to use Synthium 3000, did you mean you brought the engine oil yourself? with overall service. They allowed my request to use Syn 3K. Waited quite long with exceptional big number of customers on a Monday. While waiting, saw a Saga and Exora towed there for repair. |
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Dec 19 2014, 10:44 PM
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#4
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Junior Member
262 posts Joined: Nov 2005
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I've booked my upcoming service at Proton Edar Cheras/Bdr Tun Razak. Will update here after service.
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Dec 22 2014, 08:05 PM
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#5
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Junior Member
262 posts Joined: Nov 2005
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I have a confirmed appointment with Proton Edar Cheras/Bdr Tun Razak on this Wednesday. My wife was so kind to offer to service my car today, ahead of schedule. She drove to Proton Edar Cheras and was turned away because they were fully booked until Friday. I then suggested she service at Apple Auto. My wife had a negative experience there. To cut to the chase, they didn't accept Proton service vouchers (because they claimed that the voucher values were different from previous batches) and made her call Proton and We Care back and forth. After further deliberation, their management accepted our Proton service vouchers.
Then came the fact that they didn't have a 1L bottle of Synthium 3000. They only had the 4L bottles. They suggested my wife accept 4L of Synthium 3000 and 0.3L of Synthium 1000 or equivalent. Wife asked them to go get new stock of 1L Synthium 3000 but they were unable to comply. Wife suggested that they allow her to go buy 1L of Synthium 3000 from any Petronas Mesra stores but was refused as well. Instead they insisted that wife purchase 2 x 4L Synthium 3000 to which she disagreed and left Apple Auto. Wife drove to a new service centre Tropical Impact, Balakong just to see if they have Synthium 3000 on hand. They did, so wife serviced my car there. Service was alright. Will service at Proton Edar Cheras in the future and share my findings there. |
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Dec 26 2014, 01:37 PM
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#6
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Junior Member
262 posts Joined: Nov 2005
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Peejayboy, I'm also considering 0W30 Synthium 3000. Would be interested to know if Proton PJ Section 13 carries it. Kindly keep us informed of your experience there.
QUOTE(peejayboy @ Dec 26 2014, 11:58 AM) Yeah, its RM250 per 4L pack. AppleAuto insisted me on taking syntium 7k 0W40 as it was only RM260 IIRC. But i wasn't so keen on using 40 weight EO in new car as I was opting for 30 weight EO. During my 2nd service at AppleAuto, I told the mechanic to check my leaky brake fluid reservoir and also retighten the undercarriage nuts or suspension parts as there were funny sounds over the road. Non of it was even being checked or done, only changing the oils. Time to try Sec 13 SC and see how it goes. |
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Dec 26 2014, 10:04 PM
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#7
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Junior Member
262 posts Joined: Nov 2005
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I have a friend working at PLI (the JV between Petronas and Selenia), Malacca. He reported back that Synthium 3000 is still in production.
QUOTE(theonlyvin @ Dec 23 2014, 02:22 PM) Ya....i heard that too...can try PJ section 13...they do have syn 5k too... |
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