I think what you meant is engine oil instead of petrol oil.

Normally every service interval as stated in your car service booklet the engine oil, engine oil filter and drain plug gasket need to be changed.

Please refer to your car service booklet to see what need to be done. Try not to go beyond 1k for your first service or else you'll be having hard time to explain to the service center not to void your warranty.

Just done my 3rd service at Intan Matang (Proservis Sdn Bhd) at Shah Alam. Didn't managed to book so walk-in. They use card number for counter que.
Arrived there quite late around 10am and the place is crowded with customers. Have to wait for 5 turns before I was called. The holding area is quite small with only 4 counters.
Unfortunately had to wait until 2pm only they started to work on my car. Good thing is a least there is a kopitiam behind the SC for my lunch.
It took nearly 2hrs to complete the standard service with FOC car wash. Saw the notice FOC car wash is only for customers doing interval service.
There's free small cup mineral water and coffee. Didn't manage to grab one whoosh all gone before noon.

It's one of the few SC that open on Sundays. You can choose either Petronas or Shell EO. Unfortunately Petronas EO Syn 3K was out of stock.
Overall I'm happy with the service but there's room for improvement like two of the long metal bench is slightly bend maybe too many heavy weight customers.
Imagine how nice if there's a TV displaying all the cars status in que for servicing eg. waiting, servicing in progress or completed.



This post has been edited by merinyu: Jun 22 2015, 03:37 PM

I would suggest you tryout the Persona owners' forum where you should be able to get better help. This forum is mainly for those Proton owners to share their experience on the Proton Service Centre.

Today service my car at Proton Edar Section 13. The service is fast today most probably there are not many customers in the morning and I'm only doing a standard service.

This post has been edited by merinyu: Nov 28 2015, 09:07 PM

Both. To be sure please check with Proton call centre. Some SC don't stay forever as Proton SC.

Normally 8am. Call to make booking and confirm the time.

Today service my car at Senaxis Sdn Bhd(No.50, Jalan SS26/11, Taman Mayang Jaya, 03-78064654). A small SC with only one counter but rather popular. I thought I was early went there about 8.30am already customers queued up even the workshop grille only open at the office counter side. There are so many customers before me so had to wait until 11am only my car start to get pampered. Fortunately there is a food court Mayang Oasis besides the SC where get to kill small part of my time. Luckily got wifi to kill the rest of my time. Since the SC is small, can go up close to see my car being pampered. Finished around 1pm and on my way back got stuck at Taman Megah school. Do a U turn and exit the highway near the church. No complaint and was happy with the SC .



This post has been edited by merinyu: May 16 2016, 08:54 PM

Here is another new complaint on Apple Auto Customer complaint

Should be able. I did replaced the reverse sensor under warranty. Call to check if there's any stock or else have go there again.

Mine is Suprima. I replaced it at PJ SC. I call few branches and luckily they refer to the one with stock. COSE line is really difficult to get through when I did my 1st service there and managed to replace both front barke discs due to brake issue.

Judder, the brake disc not even or smooth.

It's straight forward, when applying brakes you can hear abnormal sound like very rough

So far I have no experience in warranty claim with that SC.

Normally they want you to buy from them so they can earn some money ma. I did asked and the answer is if you bring the engine oil yourself they will not be responsible if anything happen to your engine. Well no harm to call the SC first to ask if they allow you to bring your own.

So far I have claimed warranty at CoSE and Sec 13 SC.

Free service depending on your purchase offer. Mine got voucher for 7 free service even printed was 8 (2 free service using same code which is actually only 1 free service). There is a time limit to use all the 7 free service, in my case valid for 36 months. If exceed 36 months free service burnt/gone.

Tyres normally no warranty cause wear and tear. But you can try to claim for defects when your car is still new. Some of my friend managed to get the tyres replaced but no use you get the same ayam brand tyre problem.

What pistons? If it is engine pistons then what have it got to do with the brakes?

Mine costs about RM60+ for brake servicing. Only clean brake pad and do some greasing for both front and rear. Not so effective for the brake at the rear. After 2 weeks the sound like bus brake came back.

I didn't know there are pistons in the brake caliper. Well the SC I went never service the calipers. Only polish the brake pads and put some grease.

You have to make your own choice based on others feedback in the first page on the SC near to your preferred location.

Once you have tried your preferred SC feel free to share your experience there.

Small and popular SC Senaxis at PJ. Bigger than Senaxis is Proton Edar Sec 13 SC at PJ. The biggest SC is CoSE but very crowded.

This post has been edited by merinyu: May 11 2017, 06:26 PM

Deleted wrong post

This post has been edited by merinyu: Nov 3 2017, 05:13 PM