Hi all,
Just my really horrible experience with the overall SC experience with Peugeot and would like some advise from brothers and sisters who are enjoying our Lion.
I bought a second hand 408T during this year CNY, about February 2015. Everything was awesome with some issues lingering around such as air cond not cold and weird smell in the car, everything else was okay.. As I saw the service is supposed to be done on October 2014 but the agent did not went for the service, I quickly brought my car to the SC. As it was my first time owning a Lion, i did not know I need to make an appointment for servicing.. so I called and they told me it is going to take a month only reach my turn.. So, instead of going to the Blue Box in glenmarie, I decided to bring it a try to the Setia Alam SC as it only requires 2 days in advanced appointment. When I brought it over, they told me my extended warranty could be voided, but I told them it wasn't my fault as I bought it that time, I even checked with Peugeot and they told me its okay because it was previous owner's fault. So happily I told the Setia Alam SC the problem that I was facing such as air cond not cold and weird odor, then they promised me they will be fixing it. When I go and collect my car, they told me they fixed it already. They say the gas was enough and no need to add more, and sure cold already now, and they changed the cabin filter already sure no smell now. BUT! The moment I switched on the car, everything was the same. I paid RM2500++ for the service, everything still same! I asked the person in charge what was going on, they say give the car few days the smell and air cond sure okay edi. I waited a week still the same. Tak boleh tahan, I brought my car to an external aircond servicing shop, in 5 sec the mechanic told me gas langsung not enough, and the cabin filter is so dirty. So I say nvm cabin filter I change it with SC next time, but add gas first. After adding gas, immediately air cond cold already. Tak boleh lah the Setia Alam SC, tak boleh kerja punya. Lied to me that gas was enough and after few days the aircond will be cold. The fact that I trusted them also make me feel super stupid.
Fast forward till May 2015, I realized the air cond again is not cold already. I suspected cooling coil busted so brought the car to Glenmarie (because I don't trust Setia Alam anymore) for emergency diagnosis. They took the car, 1 day later called me and say the O-Ring loose already, nothing wrong with cooling coil. So they fixed the O-Ring and settled, the air cond is back in action.
Fast forward again till last week, 13/8/2015, I realized some noise coming out from the aircond there again. This time I super scared, cus it sounds like the compressor got some problem already. Finally today I am free, 18/8/2015, I brought my car to Glenmarie again to diagnose, mana tau they say need to leave my car there 3 days for DIAGNOSIS only, repair haven't include. Nvm, I just check with them if repair compressor or change usually need how much, they say SUPER EXPENSIVE. So i quickly ask them about my warranty that they promised that it is still viable. They checked in the system and with the claim department, come back and tell me sorry sir, your extended warranty has been voided so you will have to pay. Walao, immediately I ask that person why told me differently the last time? Then they say after reviewing and stuffs, cannot approve. @$#^%#& seriously

. I stormed out from Glenmarie Blue Box and brought my car to a close mechanic that I knew for long time. He diagnose it in 10 minutes, and tells me, the last time when I brought my car to fix, got touch the O-Ring? I told him the last time fixing it was because O-Ring loosen. He tells me, the O-Ring they fixed already, but no add oil back! Now the compressor hancur already because of that! And, the cabin filter that they promised to change also no change, so dirty and smelly! Thats why odor so bad! OMG man. I can't handle the heat already straight away called up Glenmarie and demanded an explanation. Know what they say? The person in charged of your car previously left already, no longer workng with us, so we also don't know what is going on. Maybe you bring your car back, wait us diagnose for few days, or 1 week, only we can know what happened. But any repair cost will still be bear by MYSELF!
I will never return to their SC anymore. So many people has been complaining about their aircond and Peugeot being a car that is easily spoiled and stuffs. Now I know why! Because their mechanics are not experts and they are even lazy to open up the whole thing to look at it! ALl they did was looking at the book that has been given, follow the book, and do it only.
I know it might be a little bias given that I was voicing out from my personal point of view, but I just want to get some advise on whether how else can I get a good explanation from Nasim and also see whether anyone else has the same horrible experience that I did.

sorry to hear about that. call Cliq and complain to them. tell them u are going to take legal action against them.
i had the some issues as well at glenmarie.i called cliq and demanded to speak with manager in glenmarie SC coz the technical person/receptionist less care about ur problem. Cliq said they wil call the manager and they said wil cal me bak in 5min to confirm. I waited 20minutes and no return call. called back cliq and sounded them. "I wil be here in the lobby until i see the manager . til then I wont leave. Im not playing games here!". finally manager came. after my issues was settle, i told him this the last im coming here. u have to sound them bro! make sure u get the cliq person name. this happened last year. I even screwed the sales person who sold me the car. juz told them dont cheat customer to buy your car by saying excellent after sales. everytime i come here for service or parts change, I wil be hotter than the coffee vendor machine! each time need to sound them. If i were you I will
take the cabin filter and throw it at them.
next time b4 buyin a car. make sure go the service and sit there for a few hours.