Hi to all the Time agent , I'm staying at Verticas Residensi, Jalan Ceylon. any idea when Time will come in? there's rumors that the unifi have some kind of back door agreement with the management not to allow others isp to come in, is that true?

GONG XI FA CAI everyone. I'm staying at service apartment located at bukit Ceylon, after 2 years of waiting still no sign of time is coming. Since the day I got the key hand over by developer the building only got unifi service but funny part is all the building surrounding got the time service except mine. may I know what can I do? I don't mind to pay extra installation cost. btw the whole building is fully install with fiber optic untill the living room.