Hi Bro,

For sure at this moment any p2p traffic is Not blocked.

But you have reasons to believe some forms of traffic shaping is happening.
This is what happened to other ISP like TM as well.

But one of the easy way to bypass is to alter your computer/Router/any pppoe dialing device's DNS.

Commonly used Public DNS are Google & OpenDNS :

There are 2 Ways to change your DNS,
I) Via Router Configurations
You can access the Router by default 192.168.1.1  or 192.168.0.1 (Assuming it's not changed).
Feel Free PM me if you need the standard login credentials for Time Routers.

II) Via Network Adapters.
Please refer this Step by Step guideline.
Google DNS https://developers.google.com/speed/public-dns/docs/using
OpenDNS https://use.opendns.com/
We have a tool to detect whether the ISP is actually shaping your traffic.
Feel free to PM me should you need that.

Thanks.

FEEDBACK & REPORT NEEDED

Dear All FTTX Users,

Lately there has been quite a number of cases reported that carry the following symptoms :

1) Slow Download, Fast Upload
Happens mostly at night hours.

2) Speed Test to local servers are fine, but when performing actual downloads, speed is far far more slower that it should at least be.

Please kindly provide the following info :
1) Screenshots of Speedtest,TraceRoute results or any related evidences.
2) Account No / Service No of yours.

In order to provide satisfactory services to all valuable customers & users, as a full service pioneer team, we are striving our best to assist you all in every possible aspect, your priceless feedbacks are very much appreciated.

Feel free to pm or email us should you require further assistance.

ts... latency for gaming ? ok?

---------- Forwarded message ----------
From: Brandon Zach <z@hcaz.net>
Date: 28 May 2014 16:56
Subject: Slow speed
To: Customer Service <customerservice@time.com.my>


Hi

I am getting very slow speed even after BOOST is enabled. Please refer to screenshot i have attached.

The speed is not even near my subscribed base bandwidth.
Please assist.

Thank you