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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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KeSToN
post Jul 25 2014, 03:55 PM

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Penang times square's time broadband is not working
Who should I contact?
Recently lots of down time
KeSToN
post Jul 28 2014, 12:31 PM

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QUOTE(jjj2 @ Jul 25 2014, 05:41 PM)
Customer Service 1800 18 1818 or me la ..... LOLx

If yours is IPTV, then you gonna call Astro Careline at 03-9543 1543.

Let me know what's your problem.... no worries, we'll get it resolved.

Thanks.
*
QUOTE(yeapch01 @ Jul 26 2014, 12:24 PM)
Dear Bro
Have your problem resoloved . Kindly check your pm for further detail. smile.gif
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called astro iptv help line
time fella came then change the head and problem resolved

but most of the time when the internet is not working
i have to off and on the modem and problem resolved

astro no problem at all

=.-

any long term solution?
KeSToN
post Jul 28 2014, 11:53 PM

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QUOTE(jjj2 @ Jul 28 2014, 08:07 PM)
Hi Bro,

The previous problem that has been resolved was different than this one that you have just mentioned.

Please check out first post of this thread, report your problem to me as a case to improve the system.

https://forum.lowyat.net/index.php?act=findpost&pid=69148930

Thanks.
*
Your Name : Keston
Service No : astro iptv with time broadband
Building Name : Penang times square
Problem Facing (Categorize into 2 major known problems) :
1) Frequent/Intermittent Connection Drop (Connection auto connect back).
2) Intermittent Hang, Unable to Obtain IP Address from Router (Restart Router solves the problem, Problem comes back after some whiles).

mainly problem 2
most of the time, restart router and problem solves, then recur, restart and repeat >.<

edit : its shown on my laptop its connected to the modem but no internet connection, restart router and problem solves

This post has been edited by KeSToN: Jul 28 2014, 11:54 PM
KeSToN
post Aug 9 2014, 08:26 AM

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JJ bro
I missed one month payment to astro IPTV
They cut the astro n internet
After paying it yesterday
3 hours later astro is back as usual

But the time internet is still down
I called up astro IPTV and they told me they have already made a note to time broadband to reconnect
But till now its still not working
Astro IPTV told me to "just wait"
What else can I do to get my internet back?

Please advise
Thanks


This post has been edited by KeSToN: Aug 9 2014, 08:27 AM
KeSToN
post Mar 10 2016, 05:07 PM

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QUOTE(yeapch01 @ Mar 10 2016, 04:09 PM)
Dear bro
Thanks for your interest in time fibre, only 100mbps packages have quota of 100gb

for 10/20/30/50 mb packages has unlimited quota.

Thanks

.
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I'm currently on 10mbps package under astro iptv
may i know if the free boost speed given applies to us as well?

TIME Fibre Home Broadband™
ASTRO IPTV Broadband

Experience broadband speeds up to 30X faster than ADSL or 3G. And with a BOOST of up to 30Mbps, we’re sure you’ll enjoy your unlimited internet downloads.

via http://www.astroiptv.com.my/astro-iptv/time-broadband/


thank you

This post has been edited by KeSToN: Mar 10 2016, 05:10 PM
KeSToN
post Mar 10 2016, 09:33 PM

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QUOTE(yeapch01 @ Mar 10 2016, 07:45 PM)
Dear Bro
Yes both Astro iptv and Time GPON have free Bosst
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What's GPON?
How do I check how much of boost timing I have?
Thank you
KeSToN
post Mar 12 2016, 07:04 AM

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QUOTE(abusive123 @ Mar 11 2016, 11:33 AM)
any idea when can we expect the announcement of the new / revised packages?
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U got news of a new package?
KeSToN
post Mar 23 2016, 03:18 PM

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QUOTE(sughizo @ Mar 23 2016, 03:53 PM)
I am not paying RM1200 for termnation fees lol. What we can only do is hope Astro changes their broadband strategy during this 1 year.

Guess im just gonna wait it out for the next 7-8 months paying the unnecessary price.
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Yup totally unfair for us astro iptv users
KeSToN
post Mar 28 2016, 05:44 PM

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QUOTE(jjj2 @ Mar 28 2016, 06:04 PM)
Please pm me your details ya Bro.
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Hi I would like to know what happens if the 30 hour boost was not used for the month? Does it roll over to next month? What is the cut off date and time monthly for the renewal of the 30 hour boost? At midnight first of each month? Thank you
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