QUOTE(onnylam @ Oct 8 2014, 08:30 PM)
Guys, I have one question (dunno if I shld discuss it here though)
Me and my friend recently bought 2 boxes of gundam from a local seller
Barang sent to us through courier, but the items received in bad condition, the boxes are slightly dented here and there...
seller said that when he packed, the boxes are in good condition.
not 1st time dealing with this seller; no issue with him b4...
according to seller, he said he purchased some fragile stickers from courier, but it seems that courier guys didn't put them on, hence probably due to mishandling or something big and heavy stacked on top, it crushed them boxes...
So, if happen to you guys, what will you do? Just wanna know your opinions.....

most of the time they will say the package is not properly packed.. leading to mistrust among receiver & sender..
If the content sprues are not damaged, then theres nothing worth complaining..
You/sender can have written complain to the company of the mishandle provided pictures of package upon receiving and the damaged goods.. some company policy do compensation on damage.. some need items to be insured to claim for any losses... but most likely you will suffer losses..
unless the sender are willing to replace and deal the mishandle damaged good with the company..