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Credit Cards OCBC Titanium MasterCard Cash-Back v5, Unlimited 1% cashback only

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red_scorpion
post Jul 3 2015, 11:07 PM

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QUOTE(1282009 @ Jul 3 2015, 11:02 PM)
Am not sure too. I thought is 1%?
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from last statement, I think auto debit not consider as 1% online txn rebate category as my cash back is just around rm1 but my insurance debits are rm400 , if 1% at least will get rm4...

red_scorpion
post Jul 14 2015, 02:54 AM

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QUOTE(confuzan @ Jul 13 2015, 01:12 PM)
i just got my july statement, i only have 2 transactions.
one for insurance and one for online transaction.
cash rebate for everything is 0.1%.

so i called up the CS to check why my online transaction is only 0.1% rebate.

the answer i got is, you will get 0.1% for everything in your first statement after the transaction. the balance 0.9% cash rebate for online transaction will only be credited in the NEXT statement for eligible transactions.

i will check my august statement and update if that is really the case.
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so lousy their new rebate system....still need wait 1 month to complete full rebate ... that might be the reason why 1 month will have 2-3 times of cr rebate adjustment....
haiz..ocbc, your benefit/convenience to customer from down 100% to 0% in less than 1 year... rclxub.gif rclxub.gif
previously you gave highest cashback, everyone like it..
now you gave lowest cashback + lousy cash back calculation system, everyone scold/ignore your card like shit.

This post has been edited by red_scorpion: Jul 14 2015, 02:55 AM
red_scorpion
post Jul 15 2015, 12:40 AM

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QUOTE(hebe87 @ Jul 14 2015, 09:12 PM)
if i pay for quit rent and assessment online by ocbc titanium (via payonline or local council online portal), can i entitled for 1% rebate?

i was told that if the payment made throught ocbc online portal, it will not be counted as 1%
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yea, payment via online portal not counted as 1%, i have tested...

This post has been edited by red_scorpion: Jul 15 2015, 12:41 AM
red_scorpion
post Aug 11 2015, 03:42 AM

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QUOTE(stanleysia @ Aug 11 2015, 02:21 AM)
Hello all,
Quick check, is online payment for MMU tuition fees considered as 'online payment' transaction and entitled the 1% cashback?

Thanks.
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generally all payment made through online should be consider online. Suggest you call CS to clarify if you want confirmation answer
red_scorpion
post Aug 12 2015, 02:54 AM

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QUOTE(fruitie @ Aug 11 2015, 01:47 PM)
Current statement is already paid by the way.

RM 64.90+40.55-1.05-2.50+250 = 351.90 (paid and shown in unbilled transaction)
You see the statement amount doesn't tally with the statement, there is a missing RM 250 which is supposed to be auto-debit insurance that never shows anywhere. sweat.gif

I see the statement balance, then only I pay it accordingly.

Next, you see the unbilled transaction, there is no RM 250 but in outstanding balance shows RM 250. I have checked with CS, it was charged on 22nd July.

I asked why is it not showing anywhere, they said if you don't advise merchant, this is how it works...
It will only show in physical statement. sweat.gif
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so did it appear in physical statement as an item?

This post has been edited by red_scorpion: Aug 12 2015, 02:57 AM
red_scorpion
post Aug 16 2015, 10:13 PM

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QUOTE(keeystar @ Aug 16 2015, 03:57 PM)
Because i didn't bother to check my bill as it was just a very small amount and the adjustment thingy seems complicated to track.. I thought auto debit is still online transaction, sigh...
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In your statement date, you willsee a cash rebate which is 0.1*statement amount.
Then another cash rebate of 0.9* eligible online txn from your statement will be credit in next 2-3 days, you will see it in unbill statement.
red_scorpion
post Aug 28 2015, 01:01 AM

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QUOTE(bennyt @ Aug 27 2015, 09:07 PM)
user posted image
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every year also got this..but i dont really use it. rclxub.gif

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