QUOTE(confuzan @ Jul 13 2015, 01:12 PM)
i just got my july statement, i only have 2 transactions.
one for insurance and one for online transaction.
cash rebate for everything is 0.1%.
so i called up the CS to check why my online transaction is only 0.1% rebate.
the answer i got is, you will get 0.1% for everything in your first statement after the transaction. the balance 0.9% cash rebate for online transaction will only be credited in the NEXT statement for eligible transactions.
i will check my august statement and update if that is really the case.
so lousy their new rebate system....still need wait 1 month to complete full rebate ... that might be the reason why 1 month will have 2-3 times of cr rebate adjustment....
haiz..ocbc, your benefit/convenience to customer from down 100% to 0% in less than 1 year...
previously you gave highest cashback, everyone like it..
now you gave lowest cashback + lousy cash back calculation system, everyone scold/ignore your card like shit.
This post has been edited by red_scorpion: Jul 14 2015, 02:55 AM