Not sure about JannPaul. Just to share my experience, I bought a loose diamond from Whiteflash recently and got charged GST for:
1. The price of the diamond.
2. The freight value.
3. The insurance value.

In other words, even though shipment and insurance comes free, I still need to pay GST for the premium paid by the seller. Let's say seller paid RM 100 for the freight, then I need to pay RM 6 for GST. Same goes to the insurance value. The premium of the insurance is 10% of the price of the loose diamond. So let's say I paid RM 10000 for the loose diamond, then the insurance premium will be 10% of it, which is RM 1000, and I need to pay 6% GST for the RM 1000 insurance, which is RM 60.

So:

RM 10000 for diamond.
RM 600 for GST on diamond.
RM 6 for GST on freight.
RM 60 for GST on insurance.

Total Payable is RM 10666.

My item is shipped via FEDEX from USA. So they will pay the GST on my behalf first, and when they deliver, I will need to pay them the EXACT amount in CASH. So do prepare the necessary money first when it is being delivered.

On a side note, if you ask me why I buy from there? Because personally, I feel that I can get a better deal and gain more insights to the diamond I paying for. So far, I don't see any stores in Malaysia that can provide IdealScope & ASET images. I only get the loos diamond, the setting is done by a local jeweler known as Tailored Jewel. They will cast the setting in Hong Kong.

For Jann Paul, it seems they can also provide you those IdealScope & ASET images. They do take in some branded ring setting, as well as their own brand setting. From their YouTube channel, the guy mentioned that their ring setting are also made in Hong Kong. Overall, they are pretty famous.

Anyway, you can try asking your question on their Facebook fan page. Maybe some fellow Malaysians are able to help out.

Good luck!

Yes. I did. A 0.53ct F-Color VS2. The diamond is just like the way they display it on their website. Those are real pictures of them. The hearts and arrows are great. They provided me a H&A scope for viewing, I can see the reflections of my inclusions as tiny black spots on it, just as what they show on their website as well, anyway, it is okay, because those inclusions are not visible with naked eye. I bought F color, so i can see a tiny bit of yellowish, when look real closely (or maybe i am just picky), or compare to an E color. I view my diamond under normal lighting condition and it looks nice as well, unlike some other diamond i saw, which look duller in appearance. Overall, I am very satisfy with my purchase. Similar specs outside the market will cost me few thousands more. Together with a diamond case/setting, the price can be from 14K+ to 20K+, depending on shop, but for my one, it is less than 11K, with setting. Cartier will similar specs might cost a whopping 8,000USD, based one what I read.

WhiteFlash customer service is excellent. Their CEO will also personally picked up any messages you sent them sometimes. If you have trouble selecting a diamond, their gemologist will also help you out. For my case, I provided them with a few choices, there is an E color that cost more, but ultimately the gemologist picked a cheaper one, which is my F color, so I guess they are not that bias and quite fair. Also, you can request for a Cherry Wood Box (I don't see such box in Malaysia so far) for your ring, even you purchase a loose diamond. Usually purchasing a loose diamond will only come with a loose diamond box, but I have requested a Cherry Wood Box for my ring from them, and they gladly put it in. However, they missed out during the first shipment, so they send me the box alone via another shipment via FEDEX and they bear the USD 75 cost themselves! ACA diamonds will come with a free H&A scope.

First time customer will get 25USD off for purchase of 2,000 USD or above. Transfer by TT will save you another 3%. I used M2U TT service, which only cost me RM10 for transaction. The exchange rate is based on the bank's TT selling rate. So, if you manage to purchase it during a lower rate, you save even more. So good luck!

Just remember that the most important thing of the 4Cs is the CUT. Few shops I went said that they all have perfect cut, and some even show me the Arrows, which I can clearly see that it is symmetrical via the H&A scope. However, since most of the diamonds we see in shops are already mounted, we are unable to determine the hearts. The hearts can be bad. There is one shop that shows me a loose diamond with perfect arrows, but no matter how i tilt to view the hearts at the bottom for the diamond, it does not meet the standard, but the shop will insist it is perfect hearts and arrows.

I am no expert so I rely on online diamond enthusiasts to help me choose. Many emails between me and Paul Gian from Beyond4cs.com. After purchase, I even asked Todd Gray from Niceice.com to take a look at my diamond based on the data on WhiteFlash website, and he rated my diamond a A-, which I think is quite acceptable for me.

Alternatively, you can buy from Brian Gavin. You can email Todd and ask him to cherry pick your diamond for you, I think he affiliates with http://www.briangavindiamonds.com/, maybe you can ask him for discount voucher as well. He spoke highly of Brian Gavin diamonds, but please do your due diligence before making any purchase. FYI, Brian Gavin is one of the founders of WhiteFlash, and he even created ACA diamonds. After that they went separate ways.

One last thing, most of the diamonds from WhiteFlash are graded by AGS lab, which is compatible with GIA lab (some even said AGS is better).

Good luck and have fun with your purchase!


You can also refer to my blog for some images of the stones i got.
http://myengagementringexperience.blogspot.my/