i've never met such brainless shop!!!! in lowyat somemore!!!

story starts here:
i've bought a new graphic card from them, and it doesnt work...... so i brought me pc back to them together with the graphic card to check out,

they told me that the graphic card is spoil somemore, ask me add another rm20 for a better 1.....

and this is also a new graphic card. we've tested it in the shop, it seems fine.
bad things starts to happen when i got back... graphics and colors all gone case and mixed up~

i started to thing that it should be the card again, so i plug it out and remain in the old condition to use for a period, till i m free to send them back that spoiled card again (which is the second 1 now)

i brought my pc along together with the card, to test the compatibility, cuz i duno much about this hardware stuff....

i was told to go shopping when i put down my pc, i insist that i wanna stay and see wat is wrong, izzit my pc spoil (it was working perfectly fine without the graphic card!!!) or their graphic card spoil now

but they told me, "we had alot more pc to service, pls go shopping awhile and come back at about 6pm?? (that time was jus 2pm inthe afternoon)

so i went out... to the alley in 2nd floor, i talk on phone for like 5 minutes, and decided to go in tell them that i'll be back at 6pm (but guess wat i saw??? they already had cable on my pc, it was switched on, and they were doing something)

i thought they say they had SOOOOOOOOOOOOOO many pc to service??? in 5 minutes times my pc was all plugin!

okay, so they saw me, they shut off my pc again, and tell me that, they gonna do it some other time, ask me go back on monday...

i was sosososo mad cuz this was the second time the card had problem, and i felt like they are hiding stuff from me??? it was my PC omg y i cant know wat is wrong with it!!!!!

okay fine, i left my pc there like they said.... and i went home~ at night, they threaten me at 9pm, "if u dun come fetch your pc now, we're going to format your pc" i told them not to do it for my 5 years data is inside~

and they try to convince me that they had to do it for the sake to get the card working....

okay so i let them formatted it~ not knowing, they purposely go and delete my D: drive partition which contains my everything since me 17years old till now!!! which is 5 years time! yyyy???!!!!! y they wanna do it to me!!!!

can they pay all my losses?? my school work, my photos(worst case this 1, can they repay my baby sis's photo since she's a baby till 4 years old now????) , all my other important data that i've been saving for past 5 years!!!

now i m like a lost soul like i m not living in the pass 5 years

yyyyyy??!?!?!?!!!! y me!!!
i was told that, formatting had nothing to do with the D: drive, unless they purposely go and delete it, and they'll also been ask 3 times confirmation that they wanna delete, and this tragedy actually happens......

i kinda feel like this was a planned revenge~
i had my lessons, trying to warn u all about it, there're SOOO many pc shops in lowyat i suppose...

jus dun go to this 1, remember the shop name>>>STARTEC

ps: i already know their skill sux cuz my bf's pc is nothing better when first bought from them, fixing for 2 months the hardware, take for warranty repair, even thought it's all new hardwares..... until we take to frens for fixing and was told that ram goes in wrong slot!!! WTF!!! is that shop really so sux meh???!!!

REASON i bought my last item from them, the graphic card: cuz my aunty, already had 10 years trading with them, and she's too very upset for they did this kinda things to me~!!! my aunty told me "even though their items are more expensive than other shops sometimes, but I still buy from them"
Y??? becuz. this is call relationship trading, and they are so lucky to have my aunty as their long term customer. However, sux means sux.... and she added "i m really upset with your technician's behavious and working attitude, our relationship ends here" on the phone with their manager, Ms Kong.

JUS TO WARN u ALL, there ARE really COUNTLESS PC SHOPS~!!!!!!! dun go to the sux ones pls: who would wanna goto shop that sell expensive wares and extremely brainless + louzy services?


from a very very hurt consumer,
flora

i m so sorry i post this first post in the wrong thread of compuzone... i posted the 2nd 1 in Price Dealer guide here
http://forum.lowyat.net/index.php?showtopic=321972

i was shocked* to hear that i m not the only VICTIM!
thanks for all your replies guys.... i really felt much better after my fren told me to tell out the whole story here...

cuz i went mad~! crying from the whole morning, crying in car, crying in lecture still...
no mood for class.... down for the whole day....
tell all my classmate about it
and some of them did suggest the recovery thing (it was so sososo co-incidence that, my lecturer said that there'd be a trip to a company that've been helping big companies to *recover data*!!!

i felt alittle better hearing that and i actually sign up for the trip which is on 22september


to goldfries,

i'll try my best to answer your questions =.=

http://forum.lowyat.net/index.php?showtopi...4&#entry8001614



i already answer your question here goldfries