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IPMart BAD Experience, i dont recomended them anymore
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pltan
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 Jul 11 2015, 01:45 PM
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Great, after 1week plus of 'processing my order' I've just been told the Ouya is out of stock, and they asked me to proceed for a replacement or a refund. I asked for the latter, so here's hoping they manage to handle that speedily.
Not impressed at all...
13th July followup - they have given me store credit as a 'refund'. I've written back that this is unacceptable, and they need to credit my paypal back.
It seems Ipmart has a rather dishonest practice of not listing goods as unavailable and as such 'trapping' your funds to be used in their store.
This post has been edited by pltan: Jul 13 2015, 04:59 PM
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pltan
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Jul 20 2015, 10:06 PM
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I just wrote them a scathing review.
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pltan
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Jul 20 2015, 10:12 PM
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QUOTE(zeonchao @ Jul 20 2015, 05:59 PM) [Update] After 1 month+ I decided to write a bad review on their facebook and received a swift reply from the page admin asking me to email them for refund. So I proceed to send email to them and they replied me by today that they had completed the refund today (so they actually can do it within a day if we complaint?) and ask me to check the refund tomorrow. I think they just changed management because the refund is done by another company. Anyway wasting me 1 months of time, misleading customer, and they want to settle for a simple direct refund? Hell NO! Paid RM5 and filed a complaint against this bad company via e-tribunal. Strongly suggest whoever were bullied by this company, file a complaint against them. Even though you might not get compensated and they might not give a shit, but the more complaint they will definitely feel the pain and do something to improve. Where is this e-tribunal for complaints? |
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pltan
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Jul 21 2015, 11:43 AM
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QUOTE(zeonchao @ Jul 21 2015, 10:24 AM) Today try to login my ipmart account and DANG! My account was blocked??!! Tried reset password and login same message. I will fight till the end with this gang of bullies! Everyone who had bad experience with them please spread the news! Make them famous for how they treat their customer! Sigh what a horrid company, at lEast you got your money back. Still no sign of my cash for me. I have a sinking feeling this is a deliberate ploy by them to fund their operations, interest free micro-loans from their consumer base! Hahhaa This post has been edited by pltan: Jul 21 2015, 12:27 PM |
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