Same experience, overall, this is the worst online seller I ever met.
20 June 2015, Ordered a smartphone plus memory card, done payment, and got an email telling that the items will be sent out in 1-7 working days. After 3 working days, no progress on shipment status (pending). Then, I asked them nicely if there was something wrong, and got an email that they are "in the midst of processing order". After a week, still no progress, wondering about what they're doing, then again emailed them over and over again. 2 July 2015, the memory card shipped out as partial delivery, received it in fast delivery. Today, I got an email that the smartphone is OUT OF STOCK, and offered an item exchange, I rejected their recommendation, and acquire refund. Now still waiting their reply.
So long waiting, lack of trust.

This post has been edited by Flavone: Jul 9 2015, 11:03 AM

So bad experience with ipmart 😡, poking around with them amost 4 months, as I asked them for refund, they told me that refund was complete. Everyday login to my bank account, checking their transaction, and no result at all. I emailed them over and over, the answers still same, indeed, they asked me to confirm with my bank. What a stupid recommendation!!!

Ok, I called the bank and they answered me that they have nothing to do, because to be honest that NO REFUND TRANSACTION from ipmart or any second company for such amount. Then, I emailed back ipmart, asked them about their truly transaction. The answers remain the same "the refund was bounced".

Bought items 20/6/2015, asked refund, until now 14/9/2015, the refund is still not done. What should I do? What a bad online service!!!

This post has been edited by Flavone: Sep 14 2015, 11:57 AM