Have you tried complaining to the manager of the branch?

Ya lousy company with sales person. once closed sales then wont bother entertain u
I should have google more about this ozlee before submit my doc..
I just call their branch to get my Yes4G id and password. That fella wont pickup my call and blocked my whatsapp

this kind of shitty ppl bring proton down. proton should monitor and audit thier sales branch no matter how it will goes. they carry proton names with them. proton also need to prepare a good platform for buyer complaints if proton seriously want to sustain and gaining ppl confident to proton brands

really hope proton management read our discussion about proton lousy services in LYN..errmm...

yeah.. for me at least I'm getting back all my money.. but really a bad experience to going thru all these.. tot you are happy to get a new car soon, but then you got bunch of problem from them and yet it need to drag for such a long time, and imagine if a person who is actually to get the car urgently? hampeh...

Actually the time I wanted to get a new car is because of the rebate is good, I'm actually not in the rush to get the car, I'm actually thinking to get a new car to replace my old car 1 day soon but since my old car is still "ok" to drive, so I just want to get a new car with good discount only.

[ok... here goes a bit long for my buying car journey story]

After that, I have look for few other branch/dealer, meet another SA also problematic, the rebate mentioned in his Ads in Carlist.my was not telling me honestly, so i say i don't want, that was a 2.0P variant but that time i was looking for 2.0E, so.. I asked him again do they have stock for 2.0E, then he say the same thing, "they have".. so I taught this time is a "branch" which is much "trust-able", after done writing a VSO & paying booking of RM300 this time, then back to home during night time he message me say actually no more stock...  .. This SA actually was thinking I "dont kira" about the rebate and just simply want me to lock down my booking, but as i said, I'm not rush... so, process the booking cancellation again 

And then, till the 3rd time, beginning of this April actually, was just message back a dealer that I have visited/asked before, and he speak to me in direct conversation with a very good rebate, so went to meet him and the discount is better than I expected (I was scared actually to get conn again  ), but... I just couldn't resist and give it a go again, and on the day itself there is a banker there, so my loan got approved in the next day, then all the process was going extremely well and fast, no hanky panky reason, the SA is serving me so professional and after a week+  collecting my car time, the car is shine and clean even until the engine bay area... I really appreciate and thankful to him, doing such a good job and this is the way to make Proton name themselves proud, and I honestly will recommend who ever want to buy Proton cars from him.   

Proton wont do that to a dealer who able to contribute sales, somemore they are a Malaysia top dealer who ever to contribute  130 unit ++ per month
currently they have a lot so call broker /introducer /business partner to help them gain the sales volume, maybe Kenneth225 is deal with a person such like that .
themselves is not a direct worker/staff on the shop , so if anythings happen is very hard  you argue to their manager.
For those who willing to buy car , would like to recommend get the Sa name card and call their office to verify either that Sa is work at that company or just a introducer .
i believe if you buy with a proper Sa. chances to get bad service will be low then you find the unknown Sale person from mudah / carlist

lolz.. dun be too negative, it really depend on the boss/management see if they are passion to run their business good or not, yeah but I do heard a lot of my surrounding friend they initially went to proton to look for car but end up with frustration because of the service attitude, then all switch to P2.. but no doubt, buying a P1 car needs a lot of patience ..