Bro, pls pm me your email.

Thank you bro, no more stock for Q16, we remain the thread to continue provide post sales support.

Unlikely the heat because all HiSilicon chipset has the same heat and none of customer feedback your problem.

The motherboard is integrated with the chipset and other component, the lightning will not just spoil the LAN port, it is not worth to repair. Resolder can be done in any electrical shop, but I believe the resolder will not help.

Problem reported to Himedia, hopefully this won't happen again.

There's no issue with the firmware, the launcher corrupted is due to the file being modified. Reformat with firmware basically reinitialised the box to factory default.

To switch to Simple UI, you need some technical step as per guide in the skydrive "Convert MG Launcher to Simple UI Launcher.pdf".

P/S: The above issue shared by blue1ce is new incident just happen few days ago, it might not affect you because you use 3rd party launcher. It affect most of the model using MG launcher.

As per feedback from Himedia Chinese forum, the root cause come from HDP Live,

http://bbs.himedia.cn/thread-199235-1-1.html

I try to simulate the problem today and noticed HDP Live has been blocked by Anti Spyware. To isolate the issue, please temporary not to install HDP Live for the moment.



Regarding the Simple UI launcher, I have requested the same last Friday to Himedia. I am mot sure they are willing to give me the Simple UI APK, until now no response from Himedia engineer.

Dear Customers,

Firmware 304 available in the skydrive, this firmware mainly fix some User Interface, therefore it is not necessary to apply the firmware unless you face major interface issue.

Please take note of the below if you plan to apply new firmware :
1). After apply the firmware, the box will auto reboot. The reboot will take some time and you see the black screen. Please be patient and leave the box load until finish. The loading might take 5 minutes or more.

2). The language selection will prompt for first time after the above reboot, please wait for the language selection screen before you start using the box.

3). If you found any irregularity after apply the firmware, please repeat to flash the box using recovery button.

This post has been edited by nicety: May 28 2016, 08:26 PM

You could get from Himedia Chinese forum or from our customers repository skydrive. if you bought from us just pmed me your email, will sent you the repo link.

English narrated live Rio are almost all blocked, look for Chinese narrated CCTV5 and CCTV5+

Don't forget about RTM1 and RTM2 in the Kodi.

Just install the apk file name start with 00-CN, you will find cctv 5 from some of the apps.

Please follow the below, if you Kodi screen different from mine, pls goto skydrive and restore your Kodi from from "5 steps quick restore" guide under Kodi 16 subfolder.




This post has been edited by nicety: Aug 14 2016, 06:42 PM

Thank you AVFAN.

Dear Customers,
If you have difficulties to install Adrian Supertv 1.1.6, just follow the 5 steps quick restore Kodi 16 guide, just uploaded the config zip file in the skydrive.

This post has been edited by nicety: Aug 15 2016, 09:08 PM

I presumed you mean Kodi, obviously your VPN server is the root cause, either the server congested or block by the VPN server ISP. Which country VPN server are you using? When you switch to alternate VPN server, is it same country? I would suggest you turn off VPN for temporary, use VPN only when local throttling.

In this case, your root cause come from US ISP. please don't miss understand that only local could throttle , US ISP is doing the same due to their needs.

Just email you my whatsapp number, please whatsapp me in order to help you to identify your root cause.

[quote=hturksever,Aug 23 2016, 07:14 PM]
[quote=nicety,Aug 20 2016, 12:37 PM]
Just email you my whatsapp number, please whatsapp me in order to help you to identify your root cause.

[/quote
I cannot use miracat or air play in my q16
how can i solve this problem

[/quote]

Miracast receiver is in the apps manager, your phone must support miracast. About the air play, Apple has revamp the air play in IOs 9.x. You need to install Hapoycast do air play which I have shared in this thread, you could find the solution in the thread.

It is always advise to buy your box locally in order to get your local support. Since you bought from oversea, we have limited resources to support you.

Happycast is preinstalled when you upgrade to firmware 3.0.x. If you could not find, just download from my skydrive "99-CN happyplay-v4.3.0.0.apk".

Typo error from my Hand phone :-)