Prazole,
first thing you need to do is, head over xboxlive.com and register your console. if im not mistaken, the warranty starts when the day you register your console via xboxlive.com
1st you need a valid sg address, regardless what address you put but it must be valid . (go google n search "sin min drive", i used that address

)
2nd a valid and contactable SG contact number. (this will be the person whom help you to contact MS SG)
3rd get a person in SG and help you to call to MS SG.
after you reported your issue to MS SG, you just need to wait for the replacement. They will mail or call you when the replacement set is ready.
it went smooth for me for the above 3 steps. then the only thing left is just head to SG for a exchange.
as for expenses, it cost me about RM200++ for the whole trip, toll cost about RM100 overall. and petrol cost me about RM80 overall.
i drive from KL to JB larkin station n take bus (forgot the bus number) to SG Kranti MRT station, the bus fare cost me about RM1.40 and it will stop at kranti station. then purchase ticket and stop at City Hall Station( about RM6+ for two way ticket )
once you reach City Hall, look for Exit B and once you go up you will see Funan IT mall on your opposite left. and head straight to 6th floor theres a shop call "Service Hub" n throw your 3roded console n shout at them n walla~! u got a working refurbish console.
after that, from Kranti station take the same bus back to larkin station it cost 1.40SG dollar (RM3)
btw, i've put in some details how to register your console and the bus number in few pages back (10 to 15 pages).
This post has been edited by jaylike7: Mar 19 2007, 11:15 PM