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TSPrince J
post Jul 8 2016, 03:33 PM

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QUOTE(BBXiong @ Jul 8 2016, 03:31 PM)
Hi [Prince j], I have a problem that I have notice recently, and it has been affecting me on games that I am playing recently.

On BF4 or Batman Arkham Asylum, when I am moving with W key, i notice that after even releasing the keys, my character will still be moving for at least a few seconds. There are times that the 'W' key is registered for almost 10 seconds, making some of the scenes almost unplayable. Not sure if this is a Windows 10 problem, but I haven't been gaming much using keyboard until lately. I also tested with other keys ( ASD ) and the same behavior doesnt happen at those keys.

What's your advice at least on software side, so that I can verify if this is hardware related matter. And should I need to claim warranty, how long would it be?
*
Hi BB

Can I have your serial number which is located underneath your laptop?
TSPrince J
post Jul 8 2016, 04:19 PM

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QUOTE(ebackbone @ Jul 8 2016, 04:06 PM)
Prince J
hi there,

can i come in tomorrow with all the items in their original condition for refund?

i understand what you mean about the typo but the 32Wh is really insufficient for my use case.

Thanks.
*
Hi ebackbone,

Yes you may send in tomorrow.

We will need about 1 week to 10 days to proceed the checking and refund.
TSPrince J
post Jul 9 2016, 05:27 PM

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Custom paintjob on customer's S7.
TSPrince J
post Jul 11 2016, 10:30 AM

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QUOTE(Aamir @ Jul 11 2016, 03:24 AM)
Hi,

I'm interested in buying the Z5 but it says it's the gtx 960m is on backorder..so when will be the estimated delivery for the laptop if I buy it?Also, if I am outside of the country and need to send it for warranty, what are my options?Thanks.
*
Hi there

Z5 960M is back ordered, ETA is mid to end of July.

May I know which country will you go?
TSPrince J
post Jul 12 2016, 07:35 PM

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From: Team ILLEGEAR


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TSPrince J
post Jul 14 2016, 07:16 PM

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‎ILLEGEAR‬ ‪Z7‬ has received platinum award from PC.COM! Purchase PC.COM July issue and read more!

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TSPrince J
post Jul 20 2016, 07:01 PM

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Multiple award-winning video editor Sidney Chan from GRIM FILM dropped by ILLEGEAR studio today! Not only gaming, ILLEGEAR's high-performance systems are also widely used in many industries.

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TSPrince J
post Jul 26 2016, 05:59 PM

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‪‎Crucial‬ 16GB DDR4 RAM is restocked today. Take advantage of faster clock speeds and bandwidth of ‪‎ILLEGEAR‬ gaming laptops!

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TSPrince J
post Jul 29 2016, 07:16 PM

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The award-winning ‪ILLEGEAR‬ Z7 comes equipped with Nvidia ‪GTX960M‬ 4GB and ‪‎GTX970M‬ 6GB to drive the latest games at high to ultra settings. It's the perfect combination of raw power and unmatched beauty.

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TSPrince J
post Aug 1 2016, 10:36 AM

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QUOTE(LalaluSan @ Jul 31 2016, 10:36 AM)
Yoo Prince J , your shop doesn't open on Sunday right? Pay day in, hand itching,  wanna touch touch a little on z5 and z7 before getting it 😁 ..
*
Hi LalaluSan,

We are not opening on Sunday smile.gif

You can visit us from Monday to Saturday. http://www.illegear.com/getting-here
TSPrince J
post Aug 2 2016, 10:30 AM

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QUOTE(yuyuyu @ Aug 2 2016, 12:38 AM)
Dear prince J, my RX-17X EVO have this problem where after login to windows10, it keep beeping and then shutdown on its own. the LED indicatior on top of keyboard is flashing.

how to solve this? now totally cant use
*
Hi yuyuyu,

Received your whatsapp msg, already responded smile.gif
TSPrince J
post Aug 4 2016, 10:19 AM

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QUOTE(LalaluSan @ Aug 3 2016, 08:50 AM)
Just wondering, is the guy in Illegear HQ is you?
Btw, got my z5.. Was expecting to get it around Saturday, but Illegear cs called up yesterday, heart itchy cant wait so decided to fly down to oval damansara after work laugh.gif
*
We have two guys here, not sure if it's me smile.gif

Thank you for your purchase.
TSPrince J
post Aug 6 2016, 10:43 AM

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QUOTE(LalaluSan @ Aug 5 2016, 02:47 PM)
Prince J, its okie to self upgrade ram and ssd without voiding the laptop warranty right?
*
It won't, it's fine as long as you don't break anything smile.gif
TSPrince J
post Aug 6 2016, 03:44 PM

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ILLEGEAR Merdeka Sales: Customize the award-winning gaming laptops with our promotion package worth up to RM1205! Find out more at http://store.illegear.com

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TSPrince J
post Aug 13 2016, 07:21 PM

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Khairul all the way from Kota Bahru and gets himself a ‎ILLEGEAR‬ ‎Z5‬!

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