Closed, Closed
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 May 31 2015, 01:53 PM
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#301
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR  
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QUOTE(heavyduty @ May 31 2015, 01:51 PM) Ya already asked your customer service.was asking suggestions for HDD model You can send in for maintenance On another note,the illegear logo actually rubbed off a bit   |
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Jun 2 2015, 11:42 AM
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#302
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(Irzani @ Jun 1 2015, 09:03 PM) Dear Illegear User, anyone experiences PFN_LIST_CORRUPT Blue Screen Error on your Windows 8.1 machine? Hi Irzani,It just happened to my machine since three days ago ... I thought driver issues, but when I did a fresh install .. the error still happened  UPDATE: I've tested all the RAMS with MEMTEST86 .. all passed ...  How many times did this happen? |
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Jun 3 2015, 10:04 AM
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#303
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(TakanoKyohei @ Jun 2 2015, 04:20 PM) hi guys.. want to ask. all illegear series have aliminium case? i mean the S5 series got. z5? Q5 also got? really like a simple design of S5 series. Q5 is plastic finish, Q7 is rubberized finish.p/s: planning to change from my desktop to laptop since im travel a lot. |
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Jun 3 2015, 10:14 AM
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#304
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(Irzani @ Jun 2 2015, 03:51 PM) For the past three days ... Could you restore your OS to an earlier update point (3 day before)? To verify it, I did a clean install last night .. prior of login for the first time after OS installation, the BSOD PFN_List_Corrupt came out ... |
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Jun 6 2015, 11:41 AM
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#305
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(Irzani @ Jun 3 2015, 11:11 AM) Already clean install Did it happen after that BSOD? Can you pm me your serial number? |
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Jun 6 2015, 07:51 PM
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#306
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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ILLEGEAR is pleased to announce that we are offering 24-month credit card installment plans to our customers, details as below:
1. Maybank 6, 12, 18, 24 Month Installment (Including Amex) 2. Citibank 6, 12, 24 Month Installment 3. CIMB 6, 12, 24 Month Installment 4. Public Bank 6, 12, 18, 24 Month Installment For more information, please talk to our sales representative by calling 03-76100987 or email to sales@illegear.com  |
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Jun 8 2015, 12:38 PM
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#307
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(ChocoBuBu @ Jun 8 2015, 11:15 AM) Bought a laptop from them, here is my rating for their product and service: Hi ChocoBuBu,laptop quality: 9/10 pricing: 8/10 customer service (before buying) : 2/10 (the boss sucks, the rest of the staff is ok) After sales service : 2/10 (the boss sucks, the rest of the staff is ok) ** The above just my points of view, might not be same for others. To the boss, you are young, with a good business and products there, but seriously you need to constantly check your attitude towards a customer. We appreciate your feedbacks Kindly pm me your full name so I can check your purchasing experience and see how can we improve further. |
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Jun 8 2015, 02:17 PM
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#308
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(kamaUshUsh @ Jun 8 2015, 01:25 PM) LOL ... Hi kamaUshUsh,+1 like for you bro, i feel u ... i feel u.. Got myself a S5 about 10 days ago. Loving it! Only some minor problems. My biometric software somehow went missing, took my laptop there, the faster way to solve it is to format the whole OS. i gave up on that, can live without the fingerprint login. Then i said my keyboard, '\' button is a bit 'lose', his staff Adil feel the same, but his boss answered, nope, this is not a problem. ok lor .. fine, i walked out without saying anything. LOL anyway, my S5 is still awesome. Here is my rating. laptop quality: 8/10 (keyboard problem) pricing: 8/10 (should be cheaper compare with other big brands with the same spec) customer service (before buying) : 4/10 (me and my wife feel the boss lansi, don't look at you when you talk to him, very busy with his phone. give 2 points for the discount and 2 for the fast delivery ) After sales service : 2/10 (same, boss a bit eksyen i feel. Adil although he didnt solve my problem, he is very friendly) I think I remember you. Thank you very much for your patronage Firstly let me apologize for my mood on Saturday. I returned Malaysia from Computex Taipei on Saturday, my flight was 2AM Saturday and I landed in Malaysia on 6am that day. Without any sleep I straight went to work at 9AM after a quick breakfast. I was very sleepy and dizzy but still have to complete all the pending stuff on that day. I didn't aware that I sound not friendly when you talked to me but trust me I didn't really mean to that. We value our customer overall experience important than everything else. Anyway, thank you very much for your feedback and that really helps us to improve our service quality. ----- Regarding your fingerprint reader issue, I believe there is something wrong with your OS and we need 1 working day for reformating. If you cannot leave your laptop to us at the time being, you can drop by in future. As for the keyboard issue, I have double confirmed with Adil, he asked me "Is that normal?" but he didn't admit the issue. Your keyboard \ key was registered very well. ----- As for ChocoBuBu, it would be great if you let me know your name and model so we can do internal checking and see how can we improve our services. I didn't do sales and after sales for quite some time so I can locate the case easily P/S: If you came on last Saturday, I really apologize for my unfriendliness. This post has been edited by Prince J: Jun 8 2015, 02:46 PM |
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Jun 8 2015, 05:01 PM
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#309
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(kamaUshUsh @ Jun 8 2015, 02:57 PM) not normal lar bro ... i did compare with your demo s5 unit, mine is definitely lose leh. it is workable, but ... tak syok lor ... bought that for 6k+, of coz expecting everything to be chun chun mar. nvm lah, i rarely use that character also. Hi kamaUshUsh,anyway, the fingerprint thing, i can restore my previous backup to see if it is OS problem or not. no worries. for time being, just leave it as it is. you guys should come out with some birthday promo, buying laptop on birthday month can get free game codes. kaka ... i get nothing leh! angry! (joking) Your \ key is fine, registered all the keystrokes. If you wish you can send us your keyboard for 1 week, we can verify with factory if they can replace that keyboard for you specially. As for the Witcher 3 giveaway, you can participate in our FB giveaway, and we will pick the winners randomly. QUOTE(BBXiong @ Jun 8 2015, 04:43 PM) Hi PrinceJ, just curious about something. I bought an S5 earlier this year, but I did not add a second HDD back then. I understand that S5 would only have enough space if the HDD is the slimmer type( 7mm if not mistaken ), so my question is that if I did not add a second HDD back then, what's the default thickness of the HDD installed inside of my system now? just thinking if I can get another HDD in without needing to change the original one Hi BBXiong,What's your primary HDD? |
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Jun 8 2015, 05:29 PM
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#310
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(BBXiong @ Jun 8 2015, 05:25 PM) as I recall a 1TB 7200rpm non hybrid HDD. You can't add another HDD, the 1TB 7200RPM is 9.5mm. |
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Jun 8 2015, 07:51 PM
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#311
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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ILLEGEAR RS, RX and DSeries feature customizable RGB LED backlighting with up to 16.8 million colors. Change the colors and glow effects of your illuminated keys however you like.
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Jun 9 2015, 03:14 PM
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#312
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(katavatar @ Jun 9 2015, 03:00 PM) Hello, I'm the happy owner of a legacy 2013 RX-17 (Build on the Clevo P370EM). Hi katavatar,I would just like to know what upgrades are currently available for the laptop. Is the laptop eligible to be upgraded from the 6xxM series cards to the 970M or 980M? I would also like to know if there are any CPU upgrades for the laptop. Your model can upgrade to GTX 970M or GTX 980M SLI. As for processor, the max you can go is i7-3940XM. |
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Jun 10 2015, 05:27 PM
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#313
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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Dear valued customers,
We are excited to announce that ILLEGEAR will be moving to a new location with a bigger space. The new office will be up and running recently. More details will be announce soon! Regards Team ILLEGEAR   |
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Jun 11 2015, 06:43 PM
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#314
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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New D7 owner
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Jun 12 2015, 11:01 AM
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#315
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(xarive @ Jun 12 2015, 10:59 AM) @Prince J You can upgrade to our IPS display (NTSC 72% / sRGB 100%)Do you have extra wide gamut screen for Z5 to upgrade? currently using TN screen. |
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Jun 12 2015, 11:08 AM
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#316
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(xarive @ Jun 12 2015, 11:02 AM) how much is it ? is your new outlet started to operate? It's RM199, will announce soon. |
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Jun 12 2015, 05:38 PM
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#317
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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Our ILLEGEAR D5 is given another Editor Choice Award by CHIP Malaysia !!! Checkout the D5 write up in Chip Magazine June issue.
ILLEGEAR D5 15.6" Full HD IPS (1920x1080) Intel Core i7-4790K 4.0GHz Overclockable Nvidia GTX 980M 8GB GDDR5 32GB DDR3L RAM 128GB M.2 PCIe SSD 1TB 7200RPM HDD Killer 1525 -M.2 Wireless-AC + Bluetooth 4.1  This post has been edited by Prince J: Jun 12 2015, 05:41 PM |
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Jun 13 2015, 10:52 AM
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#318
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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Those who are having issue installing OS in UEFI mode, please reflash the ILLEGEAR logo in BIOS.
http://illegear.com/z5logo.zip 1. Make a bootable USB pendrive with Rufus. 2. Select MS-DOS. 3. Transfer the Logo file into the bootable USB pendrive. 4. Boot up with the USB pendrive. 5. Type "logo.bat" and complete. |
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Jun 13 2015, 04:28 PM
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#319
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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New Q7 user
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Jun 14 2015, 02:48 PM
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#320
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(theirwan @ Jun 13 2015, 06:17 PM) Hi there, just want to ask. Do you sell the backpack separately? Tq Yes we do. |
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