New card member promo. unfold cash back... 50 + 188 = 238

t&c please read here

i plan to upgrade my clear card to platinum card. need some advice here:

1) should i cancel my clear card first and wait for few months before i apply for platinum card? how many months before citibank consider as new to bank?

2) should i apply before or after gst? will it have any effect on me?

thanks.

any news on the free taxi service bck in klia
still available?

i kena rejected on Citibank Clear Card application..Citibank is a joke..

any advise from u all? The telebanker that i applied from mention i can't appeal for the application? Is this true?

Why does you say that...
Most Citibank cashback mechanism need to "accumulate" cash rebate until a certain minimum threshold before they credit back to your account. I don't think it's efficient from customer point-of-view

They do give me a phone call asking me whether i wanted to increase my credit limit after one year using it. They increase my credit limit from 14k to 20k

Today is day 3 of my holding this citibank card, and i've already had such impression on them. Ironic? Not a bit. This just shows how fast citibank establish their bad reputation towards new customer.

The only reason i applied for citibank is for the free promotional offer item (and to swipe a hobby item without being discovered from my nagging wife)

1. Yes, the requirement i placed to them is very simple, minimum 3 months of monthly epf'able income. If that cannot be met - just consider my application void. However i have received a few calls saying "oh yes yes yes that's very easy, why not apply our infinity card also, will push your limit even higher" Up until when i got the letter and look at the laughable credit limit.

2. Called their CS, and after a few questions regarding overlimit, card intrest, annual fees etc - the customer service HANG UP my call.

3. This is just day 4 of holding a citibank account, yet i already received 2-3 calls on so called "promotional" offers from citibank. Do you know it's annoying?
Point 1, they outfront LIED.

Point 2, incompetent CS. CS is your company's image, yet you hire someone who knows nothing, cannot even converse in a formal sentence. I even got answers like "You will know when you will know lah", "When system pass, then pass lah, how i know?"

Point 3, terrible product pusher, inconvenience to my daily life. I'm picking up a call, thinking it's something related to my personal life or business, and ends up a waste of fking time telemarketers.

Point 4, almost all of my friends don't have a Citibank account, reason is because they also heard of bad reputation amongst their own friends, and they told me more bad things about Citibank after i tell them what's happening the past week, and hey, they've just heard an additional bad remark about citibank from myself!

There's a reason why so many people are saying bad things about Citibank, and now i know it firsthand. Cancelling my card after getting their free promo item (maybe that's fake advertising from Citibank?).

It will worth much less effort to cancel all accounts and stop dwelling on this irrelevant bank. What's done is done, and lesson learned.

I've no issue clearing the balance. Usually we as the credit card holders will use cancellation as a leverage to seek for the waiver, hence I asked to be transferred to the cancellation department as they would have the authority for such waiver. I just want to get the waiver done ASAP. Holding me off by asking me to clear the balance first before they can actually transfer me to someone with the authority to waive my annual membership fees is a hassle, I would need to wait for another working day for them to record the payment.

I've called in yesterday around 5.50pm, that customer service officer understand my situation and directly patch me through but unfortunately they don't work 24 hours. Hence, they arranged for a callback within two working days.

I wouldn't want to wait and called in again today and encounter the "no waiver" customer service officer.

Anyways, I trust in Citibank and I've called in again just now. The customer service officer said he need to transfer me to another colleague for the waiver. I was patched through and the officer did the waiver for me, no hassle.

Sometimes you just need to call in again to get someone helpful.

i apply for cash back card...actually juz wan the free gift frokm ringgit plus.

then today the cs call back ask me take 1 more card visa platinum got free lounge access.then cancel next year...i think oklah maybe she wan fight target and summore no need annual fees and gst. but i search up down dint see any visa platinum with lounge access???

i  only submit income enough for platinum n not higher...those with lounge access alll min rm100k income.wonder which card she mean? anyone?