QUOTE(dc8585 @ Aug 17 2015, 03:29 PM)
My previous experiences with AsiaMiles redemption were smooth too, first one took 2 days, the other, 4 days.
I am currently having a horrible time with my third redemption. Requested conversion of a measly 47,700 TP to 10k AM on 6 August and they still haven't put it through. I've placed 6 calls and excuses included a new redemption system for AsiaMiles, system down, etc. Promised dates for conversion were not met, with the latest one saying I have to wait till Thursday, meaning 14 days from the date they took my TP. Kinda reminds me of the 1MDB "probe" happening in Malaysia now.
It is extremely annoying because I am booking a multi-carrier award trip and have found hard to get seats for CX to US/Canada at the dates I want but availability will not be around forever hence my agitation and frustration. I've also locked in dates and availability for my close to 35,000 mile RTW trip x 2 and am just short of 10k Asia Miles before they can entertain my request.
Moral of the story: make sure you allow for delays in Maybank conversion of treatpoints when converting the requisite miles to Krisflyer, Enrich or Asia Miles.
Is that a return ticket or RTW(round the world) ticket? Do you mind to share or PM me please regarding the miles redemption. 35k is a good deal.I am currently having a horrible time with my third redemption. Requested conversion of a measly 47,700 TP to 10k AM on 6 August and they still haven't put it through. I've placed 6 calls and excuses included a new redemption system for AsiaMiles, system down, etc. Promised dates for conversion were not met, with the latest one saying I have to wait till Thursday, meaning 14 days from the date they took my TP. Kinda reminds me of the 1MDB "probe" happening in Malaysia now.
It is extremely annoying because I am booking a multi-carrier award trip and have found hard to get seats for CX to US/Canada at the dates I want but availability will not be around forever hence my agitation and frustration. I've also locked in dates and availability for my close to 35,000 mile RTW trip x 2 and am just short of 10k Asia Miles before they can entertain my request.
Moral of the story: make sure you allow for delays in Maybank conversion of treatpoints when converting the requisite miles to Krisflyer, Enrich or Asia Miles.
Aug 17 2015, 08:26 PM

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