I also claim warranty twice from belkin. Their warranty is quite reliable if you have all the receipts, but no they do not fully protect your equipment.

Last time they replace the Belkin Surge Protector on the spot, but the cheque for claim of my fried LAN card was received months after.

AVR and cal-lab is 2 different kind of thing.

AVR is Auto voltage regulator which use to stabilize the voltage in order not to let it fluctuated too much. Example if you house voltage incoming is 200V-260V. That is fluctuated a lot. So the AVR will stabilize it at 230V +-5%. No matter what the incoming voltage figure.

Cal-lab is same as belkin - Surge protector. It main purpose is to protect any surge like lightning from your equipment. Cal-lab have a better protection than belkin. But beikin have warranty coverage to your equipment. So it is like chicken and egg to choose.

For belkin equipment claim, you need receipt. But their main priority is repair your equipment first if it expensive. If unable to repair, than pay back to you according to market price. Not your buying price. For the belkin surge protector 1 to 1 exchange. You can claim it unlimited of time.

There is many other brand and non brand in the market too. Depend on your wallet.

New T&C?   

So which 1 you take?

Maybe too many people claims already.

Claiming is one, but the time spend to reconfigure the IT equipment in original running conditions is a hassle. Imagine you have a nas storage and it fry the broad and storage.

Cal-lab operate different from most of the surge protector, cal-lab isolate it. That is when lightnings hit, the cal-lab box 99% is fried and leaving behind the equipment safe.

Few years ago, I went to their warehouse somewhere in Taman Desa IIRC. Got the info from some blog.... And yes, they paid the market value for the damage equipment, not the price you paid.

Pay RM25 to change another set.