Customer service really good. Did send my phone for purple tint issue, at exactly a week get my phone back. The staff mentioned they changed the camera hardware and so far, my camera perform really good in the dark place. No more purple tint issue. Please noted that now they didn't provide pickup & delivery service anymore. U need to walk-in to the service center to claim for the warranty.
And by the way, does anyone facing a too bright flash issue, especially when taking picture in a very2 dark place? Its so bright until u can't see the original subject matter that u try to capture. I found the solution is by selecting HDR mode on the camera. I'm just curious is there any other way i can take a picture in a very dark place with a flash without need to select HDR mode?

p/s: sorry for my broken english.Hope u guys understand what I mean. Cheers. 

Hi Guys, my phone just came bk from service where they also changed my battery as told by them, even though i was just sending in for camera issue.

the problem is i feel like the battery drain super fast. For example, today my phone started at 86% at 10 am. with very little usage(fb a little), with 3g on(no lte) and not connected to wifi, my phone now (3.54pm) is at 30%.

Is this normal? Can you guys share with me ur how's ur battery performance like?

btw, their repair service is super bad, i sent in 3 times, all sort of problems came up and in the end i just live with it, until now seems like got battery problem.

Brought my HTC One to Wisma Kemajuan on 11/08 to fix the purple tint and was told it would be done in 14 working days. Got an email and call on 02/09 saying that it's done repairing, so they overshot by 2 days.

Hmm, the usual nonsense from HTC customer support as what many others have faced. Called 2-3 times a week to check on the repair status and all you will hear is "Your device is still under repair." When you make noise, you get the standard apology and "We will escalate the issue and push harder for you." or "We will make a strong remark in our system." so don't expect more. Just pray hard and wait for that sacred email/phone call. They are polite but can't help much and 9/10 times they won't call you back when they say they will.

I did call and email them urgently on the 13th working day to inform that I will be moving overseas in the 2nd week of September (the truth), and my phone was done repairing 2 days later so I don't know if that had any effect in making them hurry their asses up.

In the end I collected my phone today (09/09), after no news from them since 02/09 even though they said they will call me when it's ready to collect. I had to call them myself to check.

But I consider myself really lucky to have my phone back within 1 month, camera works perfectly now and no other defects. Other than a lot of scratches on the screen protector.

And there was one male customer support agent, who said he would call me back the next day at 12 pm, and he really did, at 12.02 pm sharp. Wish I could remember his name!

Hope the new camera holds up because besides the purple tint problem, I really really love my HTC One.

Hi All Sifus here..i really need help to get back to Stock Sense Rom. Currently on S-On, Unlock Bootloader, Custom recovery and Hboot 1.57. Please help me T.T. i m currently on custom rom GPE 5.0.1