Mar 30 2014, 10:20 PM
QUOTE(Jet23sky @ Mar 29 2014, 03:50 PM)
I just call HTC service centre, and they said they will send someone to collect my HP next week. After repair, they will send it back to my home. Wow, not bad for HTC service. I don't think I can even get this kind of service from Samsung or Nokia.
According to my vendor who sold HTC phone, he said this one is definitely hardware issue, and after changing lenses, the purple tinted issue will be resolved.
Support team told me that it required one to two weeks to repair this. So.... still not so scary like one month. Good job HTC, though I really hate the "ultra" pixel thingy. But I will still support HTC.
HTC service Good Job? Never try you never know .. once you try, you will scare until you say no no ... According to my vendor who sold HTC phone, he said this one is definitely hardware issue, and after changing lenses, the purple tinted issue will be resolved.
Support team told me that it required one to two weeks to repair this. So.... still not so scary like one month. Good job HTC, though I really hate the "ultra" pixel thingy. But I will still support HTC.
I have sent in 3rd times 4 months ago and they never get the phone repair properly. I fed up and keep my phone with camera defect. They phone was stayed with them > 2 months ...
Believe it or not ... never listen to their promise.. unless you really really lucky guy.
Good luck!
This post has been edited by bennedict82: Mar 30 2014, 10:20 PM
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