When i select zoe in low light the camera preview suddenly becomes dark, when deselect zoe goes back to normal performance in low light. Anyone experiencing same issues?

No Zoe, All Auto Setting
https://dl.dropboxusercontent.com/u/49482006/IMAG0332.jpg

Zoe (Saved Frame), All Auto Settings
https://dl.dropboxusercontent.com/u/49482006/ZOE_0002_1.jpg

I don't remember whether this happened before I sent my phone in to get the purple camera issue fixed, or whether it is a 4.4.2 issue updating from 4.3 so just want to get some confirmation from anyone here.

Anyway, for additional info the service center replaced my camera module with OV4688 from omnivision...so far 1 month in using the camera everything works great in low light.

This post has been edited by AzeL: Mar 2 2014, 12:25 AM

Just call up HTC and reference them your IMEI number and your details...if it is a legitimate purchase of a legitimate unit (which will be reflected in their records) they will process it as usual.

Try checking which camera sensor they replaced for you. Instructions on link below, must have ES File Explorer installed.

http://imgur.com/a/Tvvnb

If I'm not mistaken it should be the OV4668, if you get Sharp then all the better.

huh?, it should be showing some texts as well, not just numbers like my phone

Green tint is a white balance things, no need to increase exposure, just move the camera around and focus on other things/colours it will go away by itself.

hmm...for my camera after it corrects itself the problem wont come back again until i close camera app and open it up again.

I waited 1 month for mine...since It's the only service center in Malaysia, plus the purple tint issue is very extensive. So kindly do have patience. Getting angry over this really would not help solve anything. For your information htc will never publicly admit the purple camera defect is a hardware defect. In fact, in my repair details, it didn't even mention changing the camera module, it just said customer complained of camera tinting and testing discovered no issues. But they definitely changed my camera module when I checked it in es file Explorer.

Been using mine for 2 months so far no issues, and I have purposefully made my device hot to test for the issue but so far it's working great. For those that experience recurrence of the purple tinting they most probably got the same faulty camera module with badly designed heat shielding, but those cases are mostly from mid last year up till October and I suspect due to supply issues for the good camera modules.

Wow, damn bad luck I guess, now my microphone (bottom) is faulty and I'm sending it in again for repairs lol

For info both times I sent mine to SC (pick up service since I'm in Kota Kinabalu) repair time took 1 month... First repair was getting camera module replaced. Second repair was due to defective microphone (lower mic static).

In summary, for realistic repair time, expect 1 month...unlike Samsung or Apple with authorised service center in most major cities, HTC only has one in the entire country. Not blaming them on this since they exclusively make handphones, can't really compete financially with electronics giant like Samsung or Apple or Sony. In fact, try asking Samsung users about warranty claim, I'm very sure they have their own nightmares as well.... When I told my colleague that htc provide free pick service for repair he was impressed, other brands don't do that.

What do you mean?, they suspend pick up service?, where are you btw, if you're in KL area better just walk in SC lor.