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 Account Locked and Could not reset Password, Cellphone number has changed

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TSskyee2329
post Feb 8 2014, 07:28 PM, updated 12y ago

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My Battlenet account has just been locked by Blizzard and I dunno what's the main reason my account is locked. I have followed password reset step: https://us.battle.net/account/support/passw...=UNLOCK_ACCOUNT

But I stuck at retrieving verification code from my cellphone, as I has already changed my number and I didn't update at Bnet account. What should I do? Am I going to lose my account forever? sad.gif
Deckard Cain
post Feb 8 2014, 09:11 PM

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you can try live chat with blizz staff when submit ticket and tell them you situation
TSskyee2329
post Feb 9 2014, 12:00 AM

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QUOTE(Deckard Cain @ Feb 8 2014, 09:11 PM)
you can try live chat with blizz staff when submit ticket and tell them you situation
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Thanks, will try to do so tmr morning...
TSskyee2329
post Feb 9 2014, 12:13 AM

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Problem resolved thanks =D

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