any1 work there?
wat's ur all comment about service desk engineer at there?

i am from there previously

so, wat's ur comment about this company?
wat do u know about service desk engineer?
r u from telecomm?

me and espionage were from there

if its that good, we should be STILL in there

u both join there as fresh graduate?

We were experienced staff when we joined.

My friend works there. Crazy shift schedule. My friend been working in night shift for 1 month already. They say will change but never changed. Took annual leave but they cancel it 2 days before.

Is that how its like?

really that bad?but heard the pay is great

This post has been edited by guanteik: Jul 11 2006, 05:26 PM

if pay is great we will STILL be in there

naturally fujitsu malaysia is a JAPANESE COMPANY managed by CHINAMAN serving KUEH LOU BUSINESSMAN

so imagine that..........

This post has been edited by spoonkin: Jul 11 2006, 05:39 PM

Well, Fujitsu is good but AEMC was not

service desk engineer means similar to customer service rite?

is it the same as Global Support Executive in HSBC? name so great but the job is pick up the phone only

ur friend join as fresh graduate?
all i know the service desk engineer required 1 year contract

sorry, what is AEMC?
how can i join Fujitsu Telecommunication?

FT i believe sub to SAPURA

sorry, what is AEMC?
if i join Fujitsu Malaysia, is that possible i can switch to Fujitsu Telecommunication?

I am not sure. But I dont think so......

do u know about 'Service Desk Engineer' in Fujitsu Malaysia?
i heard is 1 year contract and work on shift...

Something's like customer service

i just afraid about that 1 year contract

they will renew your contract or promoted to permanent. dont worry

no, i'm not worry about that. i just worry if i got another offer which is better, i can't quit the job.
actually i'm telecomm student, telecomm related job will be given more priority...

why u said AEMC was not good?

the Helpdesk in Fujitsu is a different department from others Department. Which means u can't change to others department.

anyway, Fujitsu Helpdesk is good,time is flexible and nowadays is getting better and better since they are keep hiring people to avoid human resource shortage.

no harm joining as your first comp if you are fresh grad (i assume).

p/s : fyi, im currently working in Fujitsu Helpdesk as well

so can u briefly explain to me ur job scope?

hi, nice to meet u. so, what do u know about AEMC? what's the different between helpdesk and service desk?
time is flexible? i heard it's works on shift...

@hazremi,

provide 1st and 2nd level support.

1st level - receive calls and log and escalate.

2nd level - dialed into customer pc remotely and perform troubleshooting.

@stevie-g

the difference btw helpdesk and service desk just the name of it. if im not mistaken,both of their job scope are similliar.

yes time is flexible for me, you can request to work for certain shift for certain day in advance. the manager will try to arrange for you.

i requested to work night shift for 2 and 1/2 months because i need to go for further study and they approved it. so i consider the time is very flexible

when u 1st join Fujitsu, they also offered u 1 year contract?
r u IT student?
u further study for what subject?
wat can i learn and get from service desk?
how many years had u been in Fujitsu?

p/s: sorry, too many question. actually, i'd went for interview on tuesday, and Mr. Farid said will call me today...

@Stevie-g,

just accept the job, Farid is a good man. and he treat all of our engineers very well.

yes, 1 year contract.
learn how to interact with customer and some other technical support knowledge.
im graduated from apiit.
this is my 1st year in apiit,my contract is going to end as well.

he said he'll call me today, i plan to call him back around 6pm if i didn't get any response from him.
is it 5 days per week? 1 year contract included epf or not? (just curious)
what's the tecnical support knowledge? can u give me some example?
p/s: i'm fresh graduate with degree of computer & communication engineering

wah,looks nice,how can i apply for it ,besides i still want to further study

This post has been edited by hazremi: Jul 14 2006, 08:07 PM

how is pay? over 3k?

but i think fresh grads shouldn't bargain as long as d job is match

put more on gaining experience 1st

every job has to work from d ground. even give u a good position but u cant do it properly, i believe u cant stay long oredi.

shud learn to cope with pressure and make life stable 1st b4 bargain. now demand far exceed supply in d job market. malaysia economy grow slows....

agree

how to apply if im interested ? what's the requirements ?

I also love to know how to contact Fujitsu/Mr. Farid or one of his minions.

I had an interview on last tuesday and then been informed that I'll receive their call on friday, but now (monday) still get no response from them.
It's that means I'd been rejected?

who interview you? mind telling me?

Mr. Farid

May i know is this job IT related or very much like HSBC Global support?

helpdesk

I take it as not related to IT.

nope. afaik fujitsu is not sub to sapura directly or indirectly. but if its somehow related (such as sub to sub to sub to sub to sub....) maybe yes.

fujitsu sounds bad in treating their employees

This threat seems quiet for some time... urmm... anyone work there as a system engineer or helpdesk? how is the learning environment there? are you able to learn some technical stuff?

i got a job offer as analyst programmer from fujitsu cyberjaya. however the main work scope is to support their glovia ERP system using a language called proIV (pro-four). i googled around regarding this platform and unsurprisingly it is not widely implemented except for mainly european companies. im just afraid the market demand for this skill set is too niche so i am a bit hesitant to accept it.

u guys have any opinion regarding proIV?

Hi!
do u got the offer?
if yes, how is the working environment,benefits, and pay. for the post IT Executive..

regards
shah

working as software engineer in Fujitsu (M).
Learning environment..ermm depends on which dept r u in..just make sure u've done ur homework and discuss whatever u dont understand with ur colleagues ..u'll be alrite
As for system eng, u'll learn new technical stuff..depending on projects..sumtimes new things where u have to research thoroughly then u implement it along with ur supervisor / colleagues. sumtimes if u already know or master sumthin used in the project..ppl will acknowledge + come to u & ask for ur advice.
In the end, they train u to be a multi-talented person not only focus on a specific area.

As long u've done ur homework on proIV, u'll be ok..In fujitsu, they'll give u room to study & understand the system..but when the time comes..be prepared to answer any question about it. take the effort to ask seniors about it..they're really open & helpful

working environment = excellent, flexible working time (depends on dept), got pantry = free drinks, basement parking..so in all they expect u to work in a fast pace environment
benefits = medical, all sort of claims, optical n etc. differs btwn contract & permanent staff..u just gotta ask during interviews if ur keen on it
pay = not as high as american MNC / Oil&Gas..but above market value..for fresh grad that is

For starters..it's a great place to start work..its good to digest / accept just about anything thrown at u..u'll learn more that way
Just dont get confuse.. Fujitsu (M) =! AEMC =! Fujitsu Telco

lol. forgot to followup. i eventually accepted their offer well its my 2nd month alredi, so far the work scope is quite challenging, proIV is a biatch to master but quite powerful for rapid application development, im also doing some additional oracle and .NET programming.

benefit wise its pretty standard, a bit disappointed they dun offer travel allowance though working environment is great, colleagues are very dedicated and helpful, very good team spirit (at least from what ive observed in my dept), which is a quality i admire very much. only thing is most of the ppl in my dept are all married... always hear them talking about their kids

Thax incognito!

how about japanese speaking service desk department?
mind to share about this?

so stevie-g, did u get the job?
and mind if I ask if there is anyone who still work there, how's the working enviroment there and how much you can get for one who have years of experience on service desk field?

(you can PM me if you dont want to reply here)

thanks in advanced

fujitsu is ok, just don't accept any offer from AEMC (servicedesk engineer)

Guys how about network engineer? anyone working in that environment??
Please share. Thanks

i got a written test next week with the HR at fujitsu, anyone know what is the test about?

what position did you apply for? There are a number of ex-Fujitsu staff here

Level 3 support for UNIX, why so many is ex?

This post has been edited by robertngo: Jul 18 2008, 10:10 AM

poached by rival firms

why rival firms is it, got better offer there?

What department? JOC Glovia?

Hi incognito,

My suggestion is for you to grow your skills and knowledge in .NET and Oracle. The demand for .NET or Oracle as compared to proIV is like 20:1 (guestimate) or more. Guess where the big bucks are?

new team for global support.

New team for AEMC?

no idea, you work in fujitsu now?

nope, quit 3 months back. Who interviewed you?

You're employ base on KL, Cyberjaya or Kelana Jaya ? Coz different location might refer to different environment and project ... but the management might still be same.

the position base in cyberjaya.

good luck to you then.

sound terrible to work in Cyberjaya

what is the problem with cyberjaya office?

If you're work in AEMC department, you will work in shift base where is 7am - 7pm on 1st & 2nd day and will work from 7pm to 7am on 3rd to 4th day then rest for 4 day.
Lunch/dinner location will be cyberjaya terminal, Dengkil or Equine Park/ Sri Kembangan.
2 Hour break/day (1 hour is for lunch/dinner)

If anyone interested can send me your CV and I help to summit to my manager....

Most of the companies in Cyberjaya offers allowance as it is far away from any residential areas. Unfortunately Fujitsu is not one of them. Moreover they did not perform well last financial year... there are a lot of rumours flying around in Fujitsu, according to my ex colleagues.

Besides, Fujitsu's president has been replaced just recently.

There are a lot of changing in management recently .... hope is getting better ... there is petrol allowance provided but is fix rate to every staff ....

i am working in EDS now also no travel allowance

petrol allowance to those who travel to client site; not from your place to Fujitsu...

Hi robert.
How's the written test looks like?
Would you share with me?
Because I got a called from Job hunter as request me to attend the written test at Fujitsu Cyberjaya.
Position offered is for Global Support at Fujitsu Kelana Jaya.
They said, currently Global Support are managed by Aussie & NZ guys and will be brought over to Malaysia for some reasons.

Do you guys know where is Fujitsu office in Kelana Jaya.

Thank you.

---

Added on July 30, 2008, 10:55 amHi asurada.

Are you currently works with Fujitsu?
Do you know the location in Kelana Jaya?


Thks.

This post has been edited by step_on: Jul 30 2008, 10:55 AM

The address for kelana office is:-

Level 3, Block D
Kompleks Kelana Centre Point,
Jalan SS 7/19,
Kelana Jaya,
47301 Petaling Jaya

the written test are some solaris questions, looks quite simple ,dont know if i pass or not

they said it is base in KJ?? they tell me it is in Cyberjaya

Hi, is anyone working as Service Desk Engineer at Fujitsu Kompleks Kelana Centre Point?
How's the job like?
How much the salary offered?
Is it same like Astro or Streamyx customer service which will always kena angry customer shoot???

Customer service always will kena shoot

no one has any idea how much is the salary for Service Desk Engineer?

Salary range from 2K-5K depending on your experience.
You will be put under 1 of 3 team managers, and 2 of them are really bad, and turnover is high.
If you have joined, hopefully you are with the "better" team.

This post has been edited by rgm: Aug 10 2009, 12:20 AM

which type of service desk.. supporting custemer or server?

like me 3-4 years exp.. 2 years direct onsite server support, than move to remote server suport, i get offer 3.3k for service desk - call support. dunno is it ok or not.. i reject.

question should ask when they offer.. what type of support custemer or server? i am not into cust support..

New managers seem to be much better than the existing. Service desk members should be happy. Higher mgmt looks serious in solving displine issues.

Is service desk engineer same with 1st level helpdesk support?
any benefits offered like bonus , increment maybe...
how bout the working environment
should we apply for this job if my current job is 1st level helpdesk support?

yeah
i need more info on fujistu service desk engineer~
thanx

Hye, my fiancee got an offer as the help desk engineer with salary 2.3k based at Kelana Jaya..... he is now working at IFCA Consulting Group.....

Still didn't sure either to accept the offer or not.....

Can anybody help?

Have not been in touch with my source there, will check if anything changed...
Basically, if you desparate for a job, then take it.
But watch out, offers for desk positions are on 2 yr contract. Get your facts before signing up.
Oh, I was told that no OT will be paid, just a replacement off day if you cover someone.
Also, many are required to work till way past their off hours.
So, they are not happy because they are sort of cheated, and hope the new managers can resolve.
The turn over is very high there.

Good luck.

Thanks for the info bro....

Really need to think deeply if want to take the offer... thanks ya~!

any new detail working at fujitsu at cyberjaya..i got offer for helpdesk there..

hi guys,

mind to share about working environment and prospect for account manager (sales) position, if possible to share what will be the remuneration package?

thanks.

Cool....Im working in Fujitsu as Java developer.

Anything want to ask? I can share with you guys...

For fresh grade basic RM1800 + transport RM250 + shift RM250 = RM2300
Service Desk Engineer is not like Call Center or Customer Service but it's Helpdesk. The project in KJ office now is Thomson Reuters, Shell, and British American Tobacco


This post has been edited by termizi_88: Dec 27 2010, 01:11 AM

hi virgel87,

nice to have your reply. i will send you pm if you dont mind. Just to check out how good is working in sales team.

thanks.

Hi Guys,

Im working in Fujitsu@Cyberjaya as programmer. In fact i just know about my department. Other than that im not sure.

Sorry for those who pm me and i can't answer your questions.

Thanks

This post has been edited by virgel87: Jan 16 2015, 09:18 AM

Hello there,

I just got 2nd interview with Fujitsu for postition Service Desk Engineer, I wanna know my chance to be hired by them
So any Fujitsu staff here that can response me?

As starting, how many annual leave that Fujisu usually offer to contract staff?

Hi,
Just want to know the benefit package that will offer by Fujitsu Malaysia. Attractive? I come from Banking line.. thought of changing and got a call from head hunter that Fujitsu is offering a developer position.