Salary range from 2K-5K depending on your experience.
You will be put under 1 of 3 team managers, and 2 of them are really bad, and turnover is high.
If you have joined, hopefully you are with the "better" team.

This post has been edited by rgm: Aug 10 2009, 12:20 AM

New managers seem to be much better than the existing. Service desk members should be happy. Higher mgmt looks serious in solving displine issues.

Have not been in touch with my source there, will check if anything changed...
Basically, if you desparate for a job, then take it.
But watch out, offers for desk positions are on 2 yr contract. Get your facts before signing up.
Oh, I was told that no OT will be paid, just a replacement off day if you cover someone.
Also, many are required to work till way past their off hours.
So, they are not happy because they are sort of cheated, and hope the new managers can resolve.
The turn over is very high there.

Good luck.