sharing my experience to convert my astro PVR setup box to NJOI which i think it will be very useful for anyone who wants to convert as well. it is hard to find real life personal experience sharing anymore especially the recent one.
I had been on astro tv packages for more than 3 to 4 years at least as of now. so no contract anymore. a lot of the same tvb dramas had been repeated for multiple times. time to ditch astro tv package to save rm113++ monthly (my current subscription fee).
S Family+Dy 23/11/19 - 22/12/19 86.87
S Jade Pack 23/11/19 - 22/12/19 53.00
S Discount for Jade Pack 23/11/19 - 22/12/19 -37.10
S Personal Video Recorder S 23/11/19 - 22/12/19 10.60
Total New Charges (Jumlah Caj Baru) 113.37
(my this package is actually cheaper than adding each of them ala carte together, price incl. SST)I called in to astro general line 03 - 9543 3838 (Daily 8am - 12am) to terminate my astro tv package on 17 dec 2019. Expectly, the astro CSO asked me why i wanted to cancel, i just told her that i did not want to pay so much monthly. Suprisingly, she did not offer me any kind of promo package etc. Upon checking my account, i got rm0 balance and no more contract. She said my TV packages would be terminated on 22 Dec 2019. She said I did not need to return my equipment including the setup box everything since no more contract. (obviously no need to create any 'hope' at all in order to terminate). I think by default, they just simply do not request for equipment return. I think this may link to one has a good account with them during the stay? I never paid my bill late for the past many years. Not to mention, mine is PVR version of the setup box.
On yesterday 22 Dec 2019 around 00:10am++, my astro setup box can no longer access to any programme.
Today 23 Dec 2019, I called up the same general line to request to convert to NJOI using my existing equipment. Without any much conversation needed, the CSO said it can be done and it costs rm50. Obviously based on the experience for some, it costs rm15.90 to convert to NJOI. However, I double checked with CSO, she said it indeed cost rm15.90 only previously to convert, however the promo price had ended in August or September. Now the price to convert is rm50. Although I did not manage to get the good price of rm15.90 for the conversion, but i dun mind to pay rm50 which is a one time cost to convert to NJOI since I can watch AEC channel and subscribe XingHe channel if i want. Therefore, i proceed with the conversion. The CSO said the conversion will take 3 to 5 working days. Therefore, next week i should be able to enjoy the NJOI already. Overall, not too bad for anyone with existing unused setup box if they terminate their astro TV packages since the box can be reused without the need to pay rm405 for a new set of equipment to enjoy NJOI. rm50 vs rm405, it is still quite worth it. This saves the trouble of getting another NJOI to be installed. Importantly, save the rm113 monthly in long run is not bad. Can use the money for other things.
I read online, there were some did not even pay rm15.90 to convert but pay rm400++ to get a new set of equipment to enjoy NJOI. Obviously many years back, this conversion cannot even be done. One still need to pay hundreds to convert even using existing equipment from astro and not getting new set of equipment for NJOI (might as well install a new NJOI set).
Wow RM50 for the conversion, easy job just some click on the system I think.
No lah, all this while conversion is available, just that they try not to make known so both Astro installer can earn hefty amount by installing the equipment. Told you mine was converted years back on their online campaign without paying.
BTW, 2 months back I purchased used NJOI HD decoder with smart card from online seller for RM250. Seller said his budget hotel has to ceased operation so selling out those items. Bought it because my old non-HD decoder don't have digital audio output, and I found the analog audio has limited on treble-high (someone here shared capped at 13-15kHz).